Warehousing across the US and beyond!
Broadening your customer base across the US presents a huge opportunity for your business, but it can also raise unique challenges that impact your order fulfillment strategy and growth potential.
To do this successfully, you need to be able to ship across the country — from Portland, Maine and Los Angeles, California; to Chicago, Illinois and New Orleans, Louisiana — quickly and affordably.
Say your fulfillment center is located in New York City. Orders from East Coast customers will be relatively inexpensive to ship since your fulfillment center is located on the East Coast. But what about when someone places an order from the West Coast? Those packages will cross more shipping zones, will be much more expensive to ship, and will take longer to deliver.
That is, unless you use multiple fulfillment centers. ShipBob’s unique distributed inventory model consists of storing your inventory in fulfillment centers located in different areas of the US, so your products never have to travel too far.
Each order is automatically shipped from the fulfillment center closest to the customer, and the result is lower shipping costs and faster deliveries.
How ShipBob improves your fulfillment and logistics
Save on fulfillment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering two-day shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
2-Day Express shipping
ShipBob’s 2-Day Express Shipping Program leverages ground shipping as an inexpensive alternative to expedited air shipping, using ShipBob’s network of fulfillment centers with coverage across the US, our algorithm, and integrations with ecommerce checkouts.
When a customer enters their shipping destination, ShipBob dynamically verifies the delivery zip code and the inventory on-hand at the nearest fulfillment center to display the guaranteed “2-Day Express” option. With 2-day shipping as the standard, this has helped our merchants reduce cart abandonment by 18% and increase their average order value by 97%.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.