Cairns Fulfillment Solutions

Are you a Cairns-based business looking to optimize your fulfillment and shipping strategy?

ShipBob is an international 3PL that partners with online brands to save time on logistics operations tasks and streamline their order fulfillment process.

ShipBob offers premium 3PL services, including a growing international fulfillment network with  locations in both Sydney and Melbourne, Australia. With ShipBob, you can provide an exceptional customer experience for your Australian-based customers by reducing shipping costs and transit times while also expanding into new markets outside the country.

Whether you’re solely interested in shipping to Australia customers or you want to expand outside of Australia, ShipBob can help.

We did a lot of research on where to go for fulfillment. We’d initially been thinking of some more local businesses, but we knew we had plans to scale and grow overseas later on, and that was our biggest reason for choosing ShipBob.

Nakisah Williams,

founder of Craft Club Co.

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Sell More Across Australia

With ShipBob, you don’t have to decide between sell more within Australia or launching into new markets across the globe.

With ShipBob, you can do both.

ShipBob operates fulfillment centers in Australia, as well as locations across the US, EU, UK, and Canada.

This allows you to bulk ship inventory to our Sydney and/or Melbourne-based fulfillment centers, or any other location(s) within our network. By doing so, you don’t have to ship international orders individually, saving money and headaches that comes customs and import duties.

ShipBob’s strategic distribution network has been proven to increase average order value and reduce cart abandonment rate.

ShipBob makes selling internationally simple

ShipBob is a best-in-class international fulfillment provider. Our entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your supply chain.

Whether you’re an Australian-based business looking to reduce shipping costs and transit times within Australia, or you’re looking to expand into new markets, ShipBob can help.

“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfillment center. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”

Nathan Garrison, Co-Founder and CEO of Sharkbanz

When it comes to dealing with customs, import duties, and becoming a non-resident importer, ShipBob will walk you through the process of sending freight to any of our locations within our network.

We’ll work with your current carrier or freight partners, or you can leverage ShipBob’s relationships with cross-border freight specialists

“When I worked for the old label, I shipped orders myself through the Australian Post. I had to manually fill out customs forms, put together the box, pack every order, and run to the post office myself. It would take me a full week to send out over a hundred orders and I would spend up to two hours at the post office.

There is also no tracking for economy postage once it leaves Australia, and orders were getting lost all over the world after they left the country. It was a logistical nightmare when we fulfilled orders ourselves. I was about ready to launch SubSubmarine, and then COVID-19 hit.

Shipping methods suddenly became more limited and expensive to the point where it would not be feasible to ship through the Australian Post to fans in America (costing about 20 USD or 28 Australian dollars per package and getting stuck in transit). Learning from that experience, I needed to find a viable solution to both of these issues, which is where ShipBob came in.”

Lee Nania, Founder of SubSubmarine

Save on fulfillment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth

Distributed inventory

With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.