Clear order fulfillment pricing
ShipBob’s pricing is reflective of a total fulfillment cost for direct-to-consumer order fulfillment, so you’ll know exactly what your costs will be. Standard fees for ShipBob include:
- Receiving your inventory
- Warehousing your products
- Shipping each order
Because of ShipBob’s overall order volume, they can negotiate bulk discounts with carriers that we simply couldn’t. By partnering with ShipBob, we get better quality fulfillment and shipping for a better price.
Logistics and Operations Director at Oxford Healthspan
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I think the first thing that really came through with ShipBob was that the pricing structure was very easy to understand. The pricing was competitive, but most importantly, the services were excellent.
CEO of Dossier
More than just picking, packing,
Customized for you
If you have unique needs (e.g., kitting and other needs), ShipBob can accommodate your business at an additional cost. All quotes are customized for each customer.
More than a 3PL
ShipBob is not just a pick-pack warehouse. We offer best-in-class technology, analytics, and scalability to grow fast and expand into new locations — at no additional cost.
Our fulfillment centers have on-site customer success reps at each location to help troubleshoot any issues that may arise.
With ShipBob’s Inventory Placement Program, not only has transit time dropped, but we reduced fulfillment costs by over $2/order compared with our old 3PL. This combination has been key to profitable growth this year.
Matt Crane, Co-Founder &
Chief Science Officer of Semaine Health
Frequently Asked Questions
Does ShipBob offer international shipping outside of the US?
Yes! ShipBob can ship orders to more than 220 countries and territories. Quotes for international shipping are available upon request. ShipBob also has international fulfillment centers in the USA, Canada, the UK, Australia, and Europe.
How much does ShipBob’s software cost?
ShipBob’s software is completely free for all customers, as well as connecting all turnkey integrations. As a ShipBob customer, you will use the dashboard to connect your ecommerce store(s) and manage your inventory, orders, shipments, and more.
Does ShipBob let merchants use their own custom branded boxes?
Yes, ShipBob lets ecommerce merchants use their own custom branded boxes, mailers, and inserts. All you do is pay to store them. Learn more here.
Does ShipBob offer any boxes and packing supplies for free?
Yes! ShipBob uses plain brown boxes of many standard sizes, as well as plain poly mailers, bubble mailers, tape, dunnage, and shipping labels for all orders. Learn more here.
Does ShipBob offer kitting?
Yes, once approved, ShipBob’s fulfillment associates can perform kitting services to accommodate your unique needs for the way in which your items are being shipped to your customers. Learn more here.
Does ShipBob fulfill B2B/Wholesale/EDI orders?
Yes, ShipBob can fulfill automated EDI-compliant orders, as well as larger wholesale/B2B orders at an additional cost, including labeling, pre-paid, pallet preparation, freight quote, and more. Learn more here.
Which shipping carriers does ShipBob negotiate rates with?
We have negotiated bulk discounts from UPS, USPS, FedEx, and DHL for both domestic and international rates across different service levels, and pass those savings on to you.
Does ShipBob offer returns?
Yes, ShipBob offers returns management as a value-added service. ShipBob charges for returns with a $3 processing fee per returned order (this includes the processing of all items in the return and is only applied to your account when the return physically arrives in our fulfillment center). Label buying for returns through ShipBob is optional. You can buy a label from us at a discount, otherwise, you can buy your own labels or ask your customers to buy them. Learn more here.
How are shipping costs calculated?
Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Learn more about dimensional weight here and shipping zones here. Each ShipBob quote is customized to give you the most accurate rates possible, and also takes batchable orders, volume, and other factors into account.
Can I use just your warehouse management system in my warehouse?
Does ShipBob have a startup plan and how much does it cost?
Yes, ShipBob has a self-service Growth Plan for merchants shipping under 400 orders per month. Create an account and get started here.
How do I get a fulfillment quote?
Fill out this form and a fulfillment expert will be in touch to start the conversation on whether we’d be a good mutual fit for your business.
ShipBob’s simplified pricing model that includes several picks has always been very interesting and important for us. In addition to the cost structure, it’s been good financially on the sales as well; over time, offering bundles through ShipBob has actually increased our overall order value and our units sold.
Director of Operations at Food Huggers