Automate BigCommerce order fulfillment for your store with ShipBob

Partners / BigCommerce

ShipBob helps BigCommerce merchants meet customer expectations every day with fast, affordable shipping. ShipBob’s software integrates seamlessly with BigCommerce to automate fulfillment and inventory management, letting you focus on growing and scaling your business.

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Easy Integration

Connect your BigCommerce store with ShipBob’s software in just a few clicks, then import your products and orders in minutes. The backend work is already done for you, so it’s easy to get started. As soon as an order is placed on your BigCommerce store, it’s automatically pushed to ShipBob, where it’ll be picked, packed, and shipped to your customer.

You can track the entire order processing in real-time from the ShipBob dashboard — from purchase through delivery and even returns.

Faster shipping

Your customers expect fast, affordable shipping. With ShipBob, you have access to your ecommerce store logistics at scale — without the price tag. When your customer places an order on your BigCommerce store, ShipBob chooses the fastest and most cost-effective shipping option, from standard ground to same-day options.

Inventory management

Real-time inventory management for your BigCommerce store allows you to track inventory levels and forecast demand right from the ShipBob dashboard. The order management system allows you to track how much stock you have available at each of ShipBob’s fulfillment centers and receive automatic notifications when you need to reorder inventory for your BigCommerce store. has been a lifesaver and a Store Credit solution we could only dream of. Our main goals with were to reduce ticket time, decrease refunds & returns costs for our brand, improve customer experience, and encourage customers to choose store credit over a refund. Thanks to Rise, our refunds management has never been more effective.

Alexandria Miller

General Manager and Assistant Buyer at Dottie Couture was instrumental in bringing Milk Bar’s gift card and store credit experience to the next level. Not only are the features they provide innovative and easy for anyone on the team to use, but the Rise team has also been extremely supportive in providing assistance whenever our team needed help. At NEIWAI, their service is excellent and they have proven to go above and beyond to deliver success to their customers.

Erin Koh

Digital Product Manager at Milk Bar

In pro sports, fans channel their devotion for the team into the merchandise. It’s a way to privately express and publicly proclaim their love. We initially looked into Rise for the digital gift cards, but we very quickly activated many of their services. It’s been exceptionally powerful!

Ashley Shuman

eCommerce Marketing Manager, Miami Heat

What is ecommerce fulfillment?

ShipBob’s ecommerce fulfillment service helps with everything from warehousing, packing, inventory management, shipping, and refunds. ShipBob helps speed up everything in your fulfillment chain, getting packages to customers as quickly as possible.

Does BigCommerce provide free shipping?

Working with ShipBob can help you offer free shipping on your BigCommerce store at a price that won’t kill your margins. ShipBob’s network of fulfillment centers allows you to split inventory across multiple locations near your customers, helping you reduce the time in transit, speeding up deliveries. You can also require a purchase threshold for free shipping — a strategy that led ShipBob customer iloveplum to a 97% increase in average order value.

Does BigCommerce calculate shipping costs?

BigCommerce merchants can enable real-time shipping quotes that charge customers the exact shipping fees (plus a handling fee if you choose to add one to protect your margins). Real-time quotes take into account package size, package weight, origin and destination addresses, tracking information, and insurance. You can also offer pre-calculated shipping options, such as flat-rate shipping or free shipping.

How do returns work with BigCommerce?

When you partner with ShipBob, we can help automate the returns process for your BigCommerce store in a quick and cost-effective way. You can have returned goods sent back to their respective spots in the warehouse, have them shipped to you, or have us recycle any defective or damaged items. ShipBob can also provide a link you can put on your website to have customers automatically generate a return label.

Does ShipBob integrate with BigCommerce?

Yes, ShipBob easily integrates with your BigCommerce shop. As soon as an order is placed, ShipBob will begin to get it ready for shipment, and soon your package will be off to customers!

Will ShipBob work with BigCommerce’s eBay and Amazon integrations?

Yes, ShipBob can ship to your eBay and Amazon customers through the BigCommerce integrations. Your customers (regardless of the channel they are on) can enjoy fast 2-day shipping!

ShipBob Partners

ShipBob + BigCommerce

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