Your Career Fulfilled

At ShipBob, we are solving some of the most difficult problems in global commerce. As a member of the team, you will have the opportunity to help us forge a path in this industry while writing the story that will make your career.


What Is ShipBob?

ShipBob is a cloud-based logistics platform delivering best-in-class fulfillment solutions. There are over thousands of brands who trust our fulfillment services and global network to help scale their ecommerce businesses.

Our Mission

Your best work starts here.

It’s our mission to provide seamless end-to-end logistics solutions for our small and mid-size merchants so they can focus on what matters: creating exceptional customer experiences. And this is how we see our way forward, helping businesses be more successful online. Browse our About Us page, or check out our YouTube channel.

Our Culture

We believe everything
is achievable.

As we tackle challenges across the supply chain, we have the opportunity to stretch, learn, grow, and blaze a new path. This environment is a place where you can take risks and be empowered to do the best work of your career.

With an expansive network, we are surrounded by resilient entrepreneurs and creative problem-solvers from diverse cultures that are united in their commitment of service to the global community through trust, feedback, and common purpose.

We are stronger, more resilient, and more creative through transparency. Our best solutions can come from anywhere if we are all aligned on the same mission. With this belief, everyone at ShipBob adopts an ownership mindset with an all-hands-on deck approach.

Remote,

USA

Remote,

UK

Remote,

Spain

Remote,

India

Remote,

Australia

Parental Benefits

ShipBob offers up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents. Hourly Associates are eligible to receive $250 monthly for childcare. India team members are eligible for 26 weeks of maternity leave and 2 weeks of paternity leave.

Generous PTO, Quarterly Wellness Days, and Paid Sick Leave

For salaried employees in the US, we offer unlimited PTO, 10 paid sick days per year, paid emergency leave, and 2 floating holidays per year. Employees in India are eligible for 12 days of all purpose leave, 15 days of earned leave, 3 days of bereavement leave, and 12 public holidays. We also offer a PTO accrual program for hourly team members. In addition, all salaried employees are eligible for 1 wellness day per quarter.

Healthcare

We know that if we are not taking care of ourselves and our loved ones, we’re not best positioned to take care of our customers and each other. We are proud to offer medical, dental, and vision insurance for employees and their dependents. In addition to great healthcare coverage, we also offer short-term and long-term disability, and access to mental health resources.

Financial Wellbeing

In addition to a competitive compensation package, our US team members are eligible for a 401(k) with a company match, and RSUs (dependent on role).

Referral Bonus Program

An incentive award is given to current employees who bring new talent to the company by referring applicants who are selected and successfully employed.

Pet Insurance

Our furry friends need care too, which is why we offer pet insurance through Nationwide for all US team members.

Professional Development Reimbursement

We are proud to provide team members with professional development opportunities that increase their skills and enhance their careers. Full-time employees who have been with ShipBob for at least 90 days are eligible for reimbursement for approved development costs, such as membership fees to professional organizations, seminars, and courses.

Senior Vice President, North America Sales

Marina Golemis

I found out I was expecting my first daughter only months after joining ShipBob. Naturally I was apprehensive to share the news as I was not sure how it would impact my career and the company’s confidence with me. I was met with unconditional support from everyone I told, including my direct manager. It gave me so much confidence going out on maternity leave knowing my job was safe when I returned. Not only was my job safe, I was able to earn 3 promotions in 3 years while having 2 children and going on maternity leave twice! Being a working mother is not easy but having the support of your company makes it not only possible, but sets me up for success both professionally and personally.

Senior Merchant Care Representative

Terese Bostick

My favorite part about flexible PTO is the fact that I can take some time to myself at any time that I would like. It prevents me from having burnout. PTO along with wellness days helps keep me grounded and keeps my mental health healthy. On my last PTO, I came up to Chicago to visit family and friends that I haven not seen in a while. It was a great time. On my last wellness day, I was actually able to take care of some things that I have been putting on the backburner. It felt good to have those errands accomplished.

Applying to join ShipBob

Interview preparation and process

We are committed  to delivering an equitable, consistent, and effective recruitment process, and we want all candidates – from entry level to leadership – to have access to the same resources. At ShipBob, we care deeply about building a more inclusive workplace, and that begins with hiring. With that in mind, we’ve outlined what you can expect from the interview process and how to prepare.

PREPARING

Update your resume, and be ready to discuss your values, working style, and past experience. Conduct research and have questions ready for the team.

HOW TO DRESS

Our dress code is casual – feel free to dress as such or whatever you feel most comfortable in.

POST-INTERVIEW FEEDBACK

We appreciate the investment of your time in the interview process, which is why we want to provide you with as much detailed feedback as possible. Be prepared to provide feedback on your interview experience.

WHO YOU WILL MEET

Your potential future team! The interview process is your opportunity to envision yourself at ShipBob. Be your authentic self – the team wants to get to know who you are.

Apply Online

Make sure your skills and experience are aligned to the job description.

Recruiter Screen

A Talent Partner will schedule a 30-minute call to discuss your background and interest in the role.

Hiring Manager Interview

If experience aligns, you’ll meet with the hiring manager (for roughly 60 minutes) to align on cultural values, management style, and necessary skill set.

Technical Assessment

For some roles, you may be expected to complete technical assessments, take-home assignments, case studies, and/or portfolio reviews.

Final Interview

Successful candidates will participate in a panel interview with team members and other stakeholders.

Feedback + Offer Letter

A Talent Partner will follow up and share feedback from your interview. If selected, the Talent Partner will provide offer details and guide you through onboarding.

Join our team

We’d love to get to know you

Browse our open positions, discover an amazing career waiting for you
at ShipBob, and apply today.

Can I apply to multiple positions at ShipBob? What if I don’t know which position is the best fit for me?

Yes, you can absolutely apply to multiple positions! The ShipBob Talent team works very collaboratively, so make sure to tell your recruiter that you’ve applied to or would like to be considered for multiple open roles and they can point you in the right direction.  

What is the culture like at ShipBob? 

ShipBob is a global, remote-first company that proudly employs people in multiple regions of the world. While we have team members worldwide, we are united by our core values of being mission-driven, creative problem solvers, humble, resilient, and safety minded. We cultivate a strong sense of community through virtual and in-person events, such as Town Halls, offsites, holiday and festival celebrations, volunteering initiatives, awards and recognition, and more.  

Additionally, we have several Employee Resource Groups (ERGs) dedicated to creating a welcoming environment and safe space for team members to find community. We also have a Culture Committee that is comprised of employees that help create a fun, positive culture. At ShipBob, you’ll find a supportive team cheering you on as you make an impact on the growth and success of our merchants while building a career you’re proud of. Learn more about ShipBob’s company culture

Do ShipBob employees have access to internal mobility opportunities? 

Yes! All open positions at ShipBob are accessible to internal employees first. We prioritize vetting internal candidates before opening roles to the external market. This way, we can leverage the skills, experiences, and knowledge of our current team members.  

 
What does ShipBob’s virtual interviewing experience look like? 

As a remote-first company, ShipBob has adopted a virtual interview process. Here’s what you can expect during the online interview experience:  

  • Connect with a ShipBob Talent Partner to discuss your background 
  • Meet with a Hiring Manager to align on cultural values, skill set, and more 
  • Complete a technical assessment, depending on the role 
  • Participate in a panel-style interview with potential peers and stakeholders 
  • Gain access to interview feedback, and if selected, receive an offer letter! 

ShipBob utilizes Microsoft Teams as our virtual interview platform. When interviews are scheduled, a Talent Partner will send you a Teams video link, along with tips on how best to prepare for your interview at ShipBob. Our Talent Partners aim to provide constant, transparent communication throughout the entire interview process. 

How does ShipBob ensure work-life harmony for employees?