Charlotte Ecommerce Fulfillment Services
Order fulfillment services for ecommerce brands.Request a Quote
Most ecommerce businesses start out fulfilling their own orders via self-fulfillment, since order volume is typically manageable in the early days. But the growing pains often start when volume picks up and suddenly you’ve got to expand your in-house team, devote more resources, and build a distribution system. Or, you can outsource fulfillment.
Ecommerce customers have been conditioned to expect fast, low-cost shipping options. This can be difficult to offer if you are always shipping from a Charlotte-based fulfillment center and many of your customers live outside of North Carolina.
How ShipBob can help
ShipBob is a fulfillment solution with a network of strategically located fulfillment centers. Instead of overpaying for shipping from a single Charlotte fulfillment center, partner with us and you can distribute your inventory according to where your customers live. This reduces the need to ship to the highest, most expensive shipping zones, which means shorter shipping distances, lower shipping rates, and speedy deliveries.
Hear from a customer
What do ecommerce merchants have to say about ShipBob’s services? Hear it from the source:
“ShipBob lets me outsource the things I’m not good at, nor want to be good at, and frees up my time for those at which I excel and can make an impact on my business. The fact that I don’t have to think about my shipping integration, do anything when someone orders from me, or worry that something might not get to them makes it more hassle-free.”
Tracey Wallace, Founder of Doris Sleep
ShipBob’s Charlotte order fulfillment services
ShipBob has fulfilled millions of orders to customers all over the globe, and we do it by making things simple for our customers. You can connect ShipBob to your store very easily, and once you are connected, retail fulfillment with ShipBob is a breeze. Here’s how it works:
- Sync your ecommerce store with ShipBob.
- Ship your inventory to our warehouses, where it will be securely stored.
- When an order is placed on your store, ShipBob is notified.
- The order is routed to the fulfillment center closest to the customer, and picking lists are generated automatically.
- Our team picks, packs, labels, and ships the order, and order tracking details are forwarded to the customer.
Here are a few other features that make us a true full-stack 3PL.
Order management tools
If you want to keep fulfillment running smoothly, then it’s important that you can access and search for order information quickly. Your ShipBob dashboard has all the information you need for order management, so you can easily stay on top of every order.
Lose track of your inventory and you’ll end up with fulfillment delays or even unfulfilled orders. ShipBob’s platform comes with inventory tracking to ensure you’ll always have enough product in stock. Check your inventory counts at each warehouse and set mandatory inventory minimums so you are notified when more product is needed.
No hidden fees
Many other 3PLs sneak in additional fees, separate from your quote, which can throw off your shipping margins. Standard packaging materials are included in your ShipBob quote and there are only three core fees (receiving inventory, warehousing, and shipping each order). Additional services can be request for additional pricing (like kitting and assembly). ShipBob customers enjoy cost-effective logistics, with no hidden fees.
How ShipBob can help your Charlotte-based ecommerce brand grow
ShipBob can make a critical difference for businesses in all stages of growth. We’ve helped small brands launch as well as fulfill customer orders for some of the biggest names of DTC brands.
Provide a national (or even international) shipping reach
With only a single Charlotte fulfillment warehouse, it’s tough to offer two-day shipping to all your customers regardless of where they live. ShipBob’s infrastructure and resources provide a solution. Book series Rebel Girls partnered with ShipBob to fulfill backer rewards for their smash-hit book series Rebel Girls. ShipBob has since fulfilled all of their record-breaking crowdfunding campaigns in addition to all of their US ecommerce store orders.
Make inventory management more efficient
With ShipBob you can add and remove SKUs with ease including adding new products to your store to start shipping immediately. Sportswear brand FLEO Shorts had a high inventory turnover and introduced new products each month. They needed a 3PL that could accommodate them. ShipBob’s virtual inventory management made it easy for FLEO, and they’ve grown 30% year over year ever since.
Offer a better customer experience
Shipping is a major part of the customer experience in ecommerce. That’s why ShipBob offers a distributed inventory to offer 2-day shipping via ground to customers in the surrounding area. We also offer a program that enables 2-day shipping via ground and air for all US customers, no matter where you store inventory. For example, sunglasses brand Rainbow OPTX partnered with ShipBob and saw a 24% increase in AOV after offering 2-Day Express shipping.
ShipBob’s partner ecosystem
Transform your fulfillment process with our integrations, add-ons, and complementary offerings. From shipping and ecommerce platforms, to packaging solutions, ShipBob and our partners can help your online business grow. Here is a sampling of our partners.
Ecommerce store integrations:
When to outsource fulfillment to a 3PL
So how do you know if it’s the right time to start outsourcing fulfillment to a 3PL? In general, the best time to partner with a 3PL is when the burden of order fulfillment is becoming too cumbersome for your business. There are a number of signs that may indicate this, including:
- You don’t have enough space to store and organize your inventory.
- You want to save the time that you’re currently spending on fulfillment.
- You are using one Charlotte fulfillment warehouse and spend too much on cross-country shipping.
- You want to bring down inventory carrying costs and speed up delivery times.
Whether you’re looking for optimized distribution centers, lower fulfillment and shipping costs, warehouse management, or just need help fulfilling orders for your online store, ShipBob can help. As one of the leading third-party logistics fulfillment companies around, we specialize in helping ecommerce businesses.
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