For most ecommerce businesses, growing order volume is a slow and steady process. At the beginning, order fulfillment is likely just a matter of shipping out one or two orders a day, maybe to a couple of local customers. But as your business builds a customer base, retail fulfillment will become more and more complicated.
This is partially because ecommerce businesses typically acquire customers from multiple geographic regions. How are you supposed to find the lowest-cost, fastest shipping option for each shipment when you have to ship to different states? This is where a tech-enabled third-party logistics (3PL) company can help.
If you’re shipping orders from one fulfillment center in New Jersey, then you’ll have to pay a premium when shipping to customers on the West Coast (or anywhere besides the East Coast). ShipBob is a 3PL that can solve this problem in a unique way: by letting you store your ecommerce inventory in more than one fulfillment center.
We’ve got fulfillment centers in the United States, Europe, and Canada (with more locations underway), and you can split inventory across multiple locations to reach customers faster and at an affordable price.
Keep reading to find out all the ways that distributed inventory can benefit your business.
“We offer free shipping on orders over $20. Because our products are low-cost, it’s also important that shipping costs are low. We started in ShipBob’s east coast fulfillment center, which was local for us. We have since moved to a more central fulfillment center location in Chicago to improve transit times and shipping costs.”
Manuel de la Cruz, CEO at Boie
Fulfillment services for New Jersey ecommerce businesses
ShipBob has made the onboarding process as straightforward as possible, so we can quickly start fulfilling your orders with no hassle. Setting up fulfillment involves two simple steps:
1. Syncing your store with ShipBob’s platform
2. Shipping your inventory to a ShipBob fulfillment center (or more than one)
After you take these steps we handle all aspects of fulfillment for you:
- When an order is placed at your store, the order is automatically routed to a ShipBob fulfillment center.
- Picking lists are generated and our picking/packing teams prepare and ship the order.
- You and the customer can track the order’s progress at any time.
Track inventory counts
Many ecommerce businesses struggle to manage warehousing on their own while keeping their inventory counts accurate. This isn’t a concern when you partner with ShipBob. We keep your inventory organized and secured, and you can view precise inventory counts at any fulfillment center that your products are stored.
Keeping track of orders in real-time is just as important as keeping track of inventory, so you can respond quickly any time a customer has questions. Order management is simple with ShipBob: you can search for specific orders and track packages with ease from your dashboard.
Use branded packaging (or standard packaging at no extra charge)
No ecommerce business wants the brand name of their 3PL plastered all over their packages. With ShipBob, the only place you’ll see our name is on the shipping label. Furthermore, you can create a unique unboxing experience with the help of our packaging partners, including noissue. And if you’re fine with standard packaging, it’s included in your ShipBob quote so there are no surprise charges.
What sets ShipBob’s New Jersey fulfillment services apart
ShipBob isn’t your average 3PL — we use proprietary technology that automatically finds the fastest and cheapest shipping rates, and our distribution infrastructure reduces shipping zones for even faster deliveries.
Offer two-day shipping to all your customers
Ecommerce businesses often struggle to offer fast shipping options at a reasonable cost, especially for customers that live far from their fulfillment center. Using multiple fulfillment centers and optimizing your shipping with ShipBob means no customer is too far out of the way.
For example, CBD company Nature’s Ultra are now able to offer 2-Day Express Shipping to 100% of their customers since partnering with ShipBob.
Add, remove, and restock SKUs easily
Excited to offer a new product? Hastily trying to pull a product that customers don’t like? With ShipBob’s built-in inventory management software there is no lag time in inventory turnover.
ShipBob’s platform allowed athletic company FLEO Shorts to roll out multiple new products each month with no hassle, and they’ve since experienced 30% year-over-year growth.
Improve critical metrics
With faster, better shipping comes more sales and more revenue. A number of our partners report improvements in KPIs, for instance, tutu company iloveplum started offering 2-Day Express Shipping and boosted average order value (AOV) by 89%.
Integrate ShipBob with your other platforms
ShipBob offers direct, pre-built integrations with top ecommerce platforms including Shopify, BigCommerce, Squarespace, WooCommerce, and more.
Merchants of all sizes can easily connect their online store to ShipBob’s technology and leverage leading ecommerce apps, or utilize the Developer API to have ShipBob fulfill orders automatically and reliably.
When should I outsource fulfillment to a 3PL?
There are a million different things that can go wrong with fulfillment, and most ecommerce businesses experience a few of them at some point. And the bigger your order volume, the more these problems can compound and cause greater damage. Here are some common pain points that prompt businesses to hire a 3PL:
- They are lacking warehouse space, inventory is disorganized, or counts are inaccurate.
- Their cart abandonment rate is high due to high shipping costs
- They are shipping out of one fulfillment center, and delivery times on cross-country shipments are too slow.
- Their fulfillment team makes too many errors, or they have packaging problems and customers end up with damaged products.
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