Anyone who runs an ecommerce business knows that the underlying mechanics of how a package gets from warehouse to customer’s doorstep are quite complicated.
You need an order and inventory management system that are synced to your store, shipping methods from the right carriers, the best shipping options, a method for reordering inventory on time, calculated shipping rates — the list goes on.
All of this takes the right technology, expertise, and infrastructure to work, and many ecommerce businesses lack a combination of these things. That’s why ecommerce businesses often turn to 3PLs.
Not all 3PLs are alike. Many still use archaic or overly basic technology for important tasks like warehousing and retail fulfillment, aren’t set up for scalability, and are poorly suited for growing ecommerce brands.
ShipBob on the other hand is a 3PL designed specifically for modern direct-to-consumer fulfillment. We have our own fulfillment centers located across the US and a proprietary software to provide what you need.
One distribution method many customers use or grow into is known as distributed inventory, which involves storing your inventory in multiple locations based on where your customers live.
By splitting inventory across multiple fulfillment centers, you can shorten shipping distances and offer better rates. And better rates isn’t all that we can do for your business: keep reading and find out more.
Why thousands of brands choose ShipBob
ShipBob works with a wide range of ecommerce businesses to store their inventory and pack their orders, including brands operating out of Massachusetts:
“We need to deliver quickly and inexpensively. Since switching to ShipBob from our previous 3PL, our fulfillment cost on comparable orders went down by 25%.”
Michael Peters, VP of E-Commerce Operations at TB12
Massachusetts 3PL Services
Ecommerce businesses typically use a fulfillment center in their hometown, but one thing that makes ShipBob special is that you can actually make your shipping more efficient without having a fulfillment center in Massachusetts. Here’s how it works:
- See the full list of where ShipBob’s fulfillment centers are located here, and have us help you determine which location is the most optimal based on where your customer base is located.
- Sync your online store with ShipBob’s platform within minutes.
- Ship your products to one or more of our fulfillment centers.
- Once we have your inventory, we take care of everything: orders are forwarded to our fulfillment center(s), they’re picked, packed, and shipped by our team, and tracking info is sent to the customer.
- You can track inventory and orders in real-time from your ShipBob dashboard.
One of the biggest advantages that ShipBob has over other 3PLs is that you can access more than one fulfillment center. To understand why that’s important, let’s review the concept of shipping zones: the further a package must travel, the more zones it crosses and the more expensive it is to ship.
By distributing your inventory closer to your customers, your packages will cross fewer shipping zones, so your shipping will be more cost-effective and your ship times will be shorter.
Another advantage of partnering with ShipBob is you get access to all of your order and inventory information in one centralized place (your ShipBob dashboard). Our proprietary technology provides distribution metrics and reports that offer deeper insight into the entire order fulfillment process. You can forecast inventory levels more accurately, see which products are selling best (and when), and streamline fulfillment.
On-site support reps and dedicated account managers
Not only do we manage fulfillment for you, but our support professionals are there every step of the way to answer questions and resolve problems. We have support reps at each fulfillment and distribution center to respond to on-site issues, and your dedicated account manager is always there to ensure fulfillment is running smoothly.
Why ShipBob is the best fulfillment solution for Massachusetts based ecommerce businesses
ShipBob has helped thousands of businesses manage inventory, pack orders, and improve their logistics strategy.
Increase 2-day shipping coverage
Free 2-day shipping has become the industry norm, and with ShipBob’s help, it’s possible to offer your customers fast and affordable shipping, no matter where in the country they live. For example, CBD company Nature’s Ultra partnered with ShipBob and now offers 100% of their customers 2-day shipping, which enabled 9,900% year-over-year growth.
Spend less time packing boxes
The huge amount of energy and time that goes into fulfillment can eat into your other business priorities. By outsourcing fulfillment to a 3PL, ecommerce merchants can rededicate themselves to the most important elements of their business. Case in point: Sunglasses brand Rainbow OPTX saved 120 weekly hours after partnering with ShipBob, while also achieving 115% growth and a 24% increase in average order value (AOV).
Reduce shipping costs
Once your inventory is distributed, each package will be less expensive to ship, and you can pass this savings along in the form of better shipping rates. That’s how nutrition company Ample Foods was able to shave 13% off their bottom line, while also increasing 2-day ground shipping coverage by 103% with ShipBob.
How to outsource fulfillment at the right time
Ecommerce businesses often make the mistake of partnering with a 3PL too late, missing out on early opportunities for growth and revenue because they can’t keep up with order fulfillment. But if there’s not enough order volume to justify the cost, then it may be too early to outsource fulfillment. So, when is the right time to outsource?
If some or all of these scenarios sound familiar, then your business might be ready:
- You’re struggling to manage inventory and fulfill orders in a timely manner.
- You are using one Massachusetts-based fulfillment center and are overpaying for shipping, especially to other regions of the US.
- You want to expand your business or expand 2-day shipping coverage.
- Your team spends too much time on fulfillment.
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