Massachusetts Fulfilment Centre & 3PL Services

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Anyone who runs an ecommerce business knows that the underlying mechanics of how a package gets from warehouse to customer’s doorstep are quite complicated.

You need an order and inventory management system that are synced to your store, shipping methods from the right couriers, the best shipping options, a method for reordering inventory on time, calculated shipping rates — the list goes on.

All of this takes the right technology, expertise, and infrastructure to work, and many ecommerce businesses lack a combination of these things. That’s why ecommerce businesses often turn to 3PLs.

Not all 3PLs are alike. Many still use archaic or overly basic technology for important tasks like warehousing and retail fulfilment, aren’t set up for scalability, and are poorly suited for growing ecommerce brands.

ShipBob on the other hand is a 3PL designed specifically for modern direct-to-consumer fulfilment. We have our own fulfilment centres located across the US and a proprietary software to provide what you need.

One distribution method many customers use or grow into is known as distributed inventory, which involves storing your inventory in multiple locations based on where your customers live.

By splitting inventory across multiple fulfilment centres, you can shorten shipping distances and offer better rates. And better rates isn’t all that we can do for your business: keep reading and find out more.

Why thousands of brands choose ShipBob

ShipBob works with a wide range of ecommerce businesses to store their inventory and pack their orders, including brands operating out of Massachusetts.

Massachusetts 3PL Services

Ecommerce businesses typically use a fulfilment centre in their hometown, but one thing that makes ShipBob special is that you can actually make your shipping more efficient without having a fulfilment centre in Massachusetts. Here’s how it works:

  • See the full list of where ShipBob’s fulfilment centres are located here, and have us help you determine which location is the most optimal based on where your customer base is located.
  • Sync your online store with ShipBob’s platform within minutes.
  • Ship your products to one or more of our fulfilment centres.
  • Once we have your inventory, we take care of everything: orders are forwarded to our fulfilment centre(s), they’re picked, packed, and shipped by our team, and tracking info is sent to the customer.
  • You can track inventory and orders in real-time from your ShipBob dashboard.

Distributed inventory

One of the biggest advantages that ShipBob has over other 3PLs is that you can access more than one fulfilment centre. To understand why that’s important, let’s review the concept of shipping zones: the further a package must travel, the more zones it crosses and the more expensive it is to ship.

By distributing your inventory closer to your customers, your packages will cross fewer shipping zones, so your shipping will be more cost-effective and your ship times will be shorter.

Advanced analytics

Another advantage of partnering with ShipBob is you get access to all of your order and inventory information in one centralised place (your ShipBob dashboard). Our proprietary technology provides distribution metrics and reports that offer deeper insight into the entire order fulfilment process. You can forecast inventory levels more accurately, see which products are selling best (and when), and streamline fulfilment.

On-site support reps and dedicated account managers

Not only do we manage fulfilment for you, but our support professionals are there every step of the way to answer questions and resolve problems. We have support reps at each fulfilment and distribution centre to respond to on-site issues, and your dedicated account manager is always there to ensure fulfilment is running smoothly.

Why ShipBob is the best fulfilment solution for Massachusetts based ecommerce businesses

ShipBob has helped thousands of businesses manage inventory, pack orders, and improve their logistics strategy.

Increase 2-day shipping coverage

Free 2-day shipping has become the industry norm, and with ShipBob’s help, it’s possible to offer your customers fast and affordable shipping, no matter where in the country they live.

“Once we decided to implement ShipBob’s 2-day shipping for our US orders, we really saw a shift in how fast our orders were shipping. Even when we’ve had one fulfilment centre run out of inventory, orders get pushed to a different fulfilment centre and they still arrive on the customer’s doorstep in 2 days.”

– Maria Osorio, Logistics and Operations Director at Oxford Healthspan 

Spend less time packing boxes

The huge amount of energy and time that goes into fulfilment can eat into your other business priorities. By outsourcing fulfilment to a 3PL, ecommerce merchants can rededicate themselves to the most important elements of their business.

Reduce shipping costs

Once your inventory is distributed, each package will be less expensive to ship, and you can pass this savings along in the form of better shipping rates.

“As we were evaluating new fulfilment partners, one of our main priorities was dialing down on delivery times. When we spoke with ShipBob, we really liked their positioning of multiple fulfilment centres in different regions and all of the benefits it affords businesses like ours. We have been able to save $4.11 per order on shipping since switching our fulfilment to ShipBob and distributing inventory throughout the country to place it closer to customers.”

– Jay Stephens, Director of Operations, and Ania Giuffra, Supply Chain Manager, at Ancestral Supplements

How to outsource fulfilment at the right time

Ecommerce businesses often make the mistake of partnering with a 3PL too late, missing out on early opportunities for growth and revenue because they can’t keep up with order fulfilment. But if there’s not enough order volume to justify the cost, then it may be too early to outsource fulfilment. So, when is the right time to outsource?

If some or all of these scenarios sound familiar, then your business might be ready:

  • You’re struggling to manage inventory and fulfil orders in a timely manner.
  • You are using one Massachusetts-based fulfilment centre and are overpaying for shipping, especially to other regions of the US.
  • You want to expand your business or expand 2-day shipping coverage.
  • Your team spends too much time on fulfilment.


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Ship to these locations with ease


ShipBob can fulfill your orders from any of our fulfillment centers across the world (listed here), and ship to any of the locations below with ease.

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Other nearby places we ship to


Leverage our network of fulfillment centers to strategically split and manage your inventory to reduce shipping costs and transit times.

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