Buffalo, NY Ecommerce Fulfilment Services

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Ecommerce businesses often often end up paying too much in shipping because they store all of their inventory at a fulfilment centre close to home. This works fine if you only serve local customers, but if you want to ship to customers across the United States, you’ll end up paying a premium if your inventory isn’t stored in strategic locations. 

ShipBob is a third-party logistics (3PL) provider with a growing fulfilment centre network across the United States, as well as international fulfilment locations. If you’re looking to ship to customers in Buffalo, New York, then you can store your inventory at our nearby Pennsylvania fulfilment centre to offer affordable 2-day shipping via ground to more customers. As you build your customer base, you can move into more fulfilment centre locations within the ShipBob network. 

“ShipBob offers fast order processing, which is important when we’re getting hundreds of orders each day. We wouldn’t be able to fulfil the volume we’ve seen — up to nearly 13,000 orders per month — on our own. We’ve had three holiday cycles with ShipBob, and the most recent Q4 was our smoothest yet.”

Manuel de la Cruz, CEO at Boie (based in New York)

Ecommerce order fulfilment in Buffalo, NY

Getting started with ShipBob is easy. Here’s how it works:

  • Connect your store to ShipBob’s platform.
  • Ship your inventory to one or more ShipBob fulfilment centre locations. 
  • Each order is automatically sent to the fulfilment centre closest to the order destination.
  • Our team picks, packs, and ships the order. 
  • Tracking info is sent to you and the customer. 

Order management

Through ShipBob’s dashboard, you can easily monitor and manage orders in real-time. You can filter orders by status, search for specific orders, and see a quick timeline view of where your order is in the fulfilment process. Easily manage subscription orders, make changes to orders post-purchase, map your online store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Inventory management

Inventory management is a critical part of the order fulfilment process. Without an easy way to track inventory levels across fulfilment centres, you’ll end up with stockouts, delayed or cancelled shipments, and unhappy customers. ShipBob’s inventory management software allows you to set reorder points for each product so you, so you’re automatically notified each time stock is running low. 

Data analytics platform

With ShipBob, you can easily track key distribution metrics through our free data and analytics reporting tool.

Get answers to questions like:

  • Which states do I ship the most orders to?
  • Which orders haven’t been delivered yet?
  • How much inventory do I currently have on hand at each ShipBob fulfilment centre?
  • What were my historical stock levels at any point in time in any location?
  • How many days do I have left until a SKU will be out of stock?
  • By when do I need to reorder inventory for each product?
  • What is the average cart value and shipping cost by shipping method and order?
  • How much money would I save on shipping if I changed the fulfilment centre locations my inventory is in?
  • And much more

ShipBob: the ultimate fulfilment solution for Buffalo, NY

By outsourcing fulfilment to ShipBob, you can worry less about time-consuming fulfilment tasks, reduce shipping costs and delivery times, and focus your energy on growing your business. 

Expand your shipping reach

Many ecommerce companies want to ship to customers in different countries, but they don’t have the expertise or resources to navigate the ins and outs of international shipping. ShipBob offers the global fulfilment infrastructure needed to expand shipping reach with fulfilment centres stationed in cities across the globe.

After seeing a surge of orders, Kula Cloth partnered with ShipBob to help fulfil and ship orders to customers around the world.

“I’ve also been fortunate to ship orders to customers from around the world. The process of shipping internationally to optimise costs has been easy. There’s no difference on my website for international shipping except adding tariff codes on products. Otherwise ShipBob handles everything for me. Best of all, the price that ShipBob charges to ship internationally is less than it costs for me to print a USPS label myself.”

Anastasia Allison, founder of Kula Cloth

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Save time on fulfilment

It’s not uncommon for fast-growing ecommerce companies to spend a lot of time on fulfilment until they decide to outsource. As they grow, ecommerce founders have spent hours scrambling to take care of shipments, packing boxes, and tracking packages. Outsource to ShipBob and all of this is out of your hands. You can get back to the important tasks, like business development, marketing, and customer relationships.

After a successful crowdfunding campaign, sunglasses brand Ombraz ended up shipping to 55 different countries and all 50 states. To support their business growth, they partnered with ShipBob.

“It’s a pain to pick, pack, and print the labels, and manage the storage. It would be a huge stress for us to do it ourselves, but the fact that ShipBob takes care of it all, both the savings in costs and time, is invaluable to our business.”

Nikolai Paloni, Co-Founder of Ombraz Sunglasses

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Cut shipping costs

The more shipping zones a package must travel through to reach its destination, the more shipping will cost. And, this is a cost that you’ll pass onto customers, with lower sales and average order volume (AOV) as a result. Distributing your inventory with ShipBob allows you to reduce last-mile delivery times and cut costs. 

Fitness brand TB12 was able to reduce shipping costs by 25% after switching 3PLs to ShipBob. Using 3 fulfilment centres, they grew by 75% in 2019 alone. 

We evaluated many 3PL options for several months. We need to deliver quickly and inexpensively. Since switching to ShipBob from our previous 3PL, our fulfilment cost on comparable orders went down by 25%.”

Michael Peters, VP of E-Commerce Operations at TB12

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Knowing the right time to outsource fulfilment to a 3PL

Although there is no ‘right’ time to partner with a 3PL, many fast-growing direct-to-consumer (DTC) brands partner with a 3PL to help them grow their business faster. One of the easiest ways to tell when it’s time to outsource is to look at the problems your company faces and ask if they’re holding you back from growth. Here are some common pain points that a 3PL can help solve:

  • You are trying to ship to customers across the country, or to different countries, but expenses are too high.
  • Your delivery times are taking too long and you want to offer 2-day shipping at an affordable rate. 
  • Your team spends too much time packing boxes.
  • Your inventory and sales fluctuate seasonally and you need help keeping up with volume. 

Ready to get started with a 3PL? Fill out the form below to request a quote from ShipBob. A fulfilment expert will be in touch to discuss custom pricing and how ShipBob works.

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