Geneva, Wisconsin Fulfilment Services
Fulfilment is an ever-shifting puzzle with countless moving parts, from order and inventory management to supply chain management, to shipping and logistics. Nearly every ecommerce business struggles with different aspects of fulfilment. Without a proper fulfilment strategy, it can lead to stockouts, delayed or canceled orders, and angry customers.
ShipBob is a third-party logistics (3PL) provider that can take each step of fulfilment off your plate. We operate an extensive network of fulfilment centres (including one in Twin Lakes, Wisconsin, just a few miles from Geneva).
With ShipBob, you can distribute your inventory across one or more locations to shorten the distance between your inventory and the customer, which leads to cheaper, faster shipping. And, our technology automatically optimises your shipping and simplifies supply chain management.
Our fulfilment is on autopilot. ShipBob saves us so much effort, and the opportunity cost savings has been substantial.
Yannick Crespo,
Co-Founder & President of Pot d’Huile
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Put your fulfilment autopilot
Ecommerce companies often pick a fulfilment centre near their hometown. Since ShipBob has a fulfilment centre in Twin Lakes, WI, Geneva-based companies can keep their inventory close to home as well with ShipBob. But, there’s actually a huge advantage to storing your inventory in other areas across the US.
By analising historical order data, seeing where your customers live, and storing your inventory in fulfilment centres closer to your customers, you reduce the number of shipping zones each package must travel through to reach its destination.
Fewer shipping zones means lower shipping costs and faster deliveries — two of the most important factors that ecommerce customers consider when they’re deciding on a purchase. By distributing your inventory and obtaining faster, affordable shipping you can increase average order value (AOV), reduce cart abandonment, and improve your bottom line.
ShipBob’s technology also searches the top mail carriers for the fastest, most affordable route for each package, further reducing your shipping costs. Our platform comes with built-in order and inventory management tools, so you can easily stay on top of daily order flows and your supply chain. Helpful tools such as setting reorder notification points, keep your business running smoothly while saving you time and effort on time-consuming fulfilment tasks.
ShipBob makes scaling fulfilment easier than ever, so you can get back to focusing on growing your business.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
