Utah Ecommerce Fulfilment Services

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A streamlined fulfilment process is one of the most important tasks of running an ecommerce store. If you fail to deliver a memorable ‘unboxing’ experience, it can damage your brand’s reputation. 

But not every ecommerce business is well-positioned to build a seamless order fulfilment process. It takes time, manpower, expertise, resources, and infrastructure to get it right. With all this in mind, it’s no wonder that so many direct-to-consumer (DTC) brands turn to a third-party logistics (3PL) company for support. 

A 3PL can take important fulfilment tasks off your plate. But not all 3PLs are created equal. ShipBob is a tech-enabled 3PL with international fulfilment centre locations. Our goal is to reduce shipping costs and speed up time in transit.

“Last year, we started to experience a surge in orders. We were managing shipping and logistics ourselves via USPS, but we didn’t understand just how massive and difficult fulfilment was. Shipping is frustrating because it involves us getting deep into the logistics and supply chain side, which prevents us from focusing on our core products. After a thorough search of companies that could give us something akin to Amazon and its delivery capabilities, we chose ShipBob.”

Andrew Hardy, COO of Nature’s Ultra

Order fulfilment in Utah

Getting started with a 3PL is easier than you think. Here’s how to get started with ShipBob: 

  • Sync your store with our platform, so we are notified when an order is placed. 
  • Ship your inventory to one or several fulfilment centre locations.
  • Orders are forwarded to our fulfilment centre to be picked, packed, and shipped.
  • Tracking info is sent to the customer (and you can view the entire fulfilment process from your ShipBob dashboard).

Order and inventory management

Many ecommerce businesses lack an order and inventory management process to help keep inventory organised and keep track of all orders. This leads to fulfilment errors, poor warehouse management, and inefficient shipping and returns management. Partner with ShipBob and you get built-in order and inventory management tools such as:

Proprietary software

For every order, our software searches the top mail couriers to find the best rates and the fastest deliveries. We’re also integrated with many of the top solutions in ecommerce, making it easier to plug your tech stack into our technology. 

What makes ShipBob the best choice for Utah-based ecommerce businesses?

Shipping and fulfilment is an opportunity to enhance the customer experience. It means faster ship times and fewer headaches for you and the customer. With ShipBob, you can uncap substantial growth and let your business reach its maximum potential. 

Speed up growth

For most ecommerce businesses, fulfilment is just another distraction, a tedious problem that soaks up time and attention and detracts from focusing on growth. Outsourcing fulfilment to a 3PL frees up valuable time and helps you run your business more efficiently. 

Men’s body shaver BAKblade partnered with ShipBob and started using 5 fulfilment centres to ship their products from. In just over 3 years they grew 291%.

“After working with ShipBob and seeing the initial 20,000 – 30,000 units go out the door, it allowed me to sleep better at night. We felt the weight lifted off our chests. We weren’t having to spend a lot of our time processing those orders, and we were very relieved that we were being taken care of.”

Matt Dryfhout, Founder & CEO of BAKblade

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Scale order volume with ease

Ecommerce businesses often have trouble scaling their fulfilment process. As more orders per month come in, the harder it will be to keep up with fulfiling and shipping packages in a timely manner.

Partner with ShipBob and your business can fulfil any amount of orders without lifting a finger. One of our merchants, Boie, started out on Kickstarter with a campaign that raised nearly $100k. With our help they were able to scale and fulfil 12,000 orders per month.

“ShipBob’s customer service continues to improve with direct contacts that know our account, real-time follow through, and a better customer delivery experience. They are a fulfilment partner that is truly an extension of our brand.”

Manuel de la Cruz, CEO at Boie

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Offer affordable 2-day shipping

Not only do we take fulfilment off your plate, but with ShipBob, you can offer faster, more affordable shipping options to more customers. For example, Ample Foods lowered shipping costs by 13% while increasing 2-day ground shipping coverage by 103% after partnering with ShipBob.

“ShipBob has been a great partner as Ample has grown. ShipBob helps us offer new products to our customers with hardly any extra effort on our part. Our focus is to grow our business, and that will not be achieved by packing up orders, sending out boxes, and dealing with enormous couriers like FedEx and UPS ourselves.”

Pablo Gabatto, Business Operations Manager at Ample Foods

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How do I know when it’s time to outsource fulfilment?

While the answer to this question varies with each business, the simple answer is that it’s time to outsource when one or more aspects of fulfilment are holding you back from maximum growth. Most ecommerce companies struggle with one or two parts of fulfilment, so if you recognise any of these scenarios, it might be time to outsource:

  • You are using one Utah-based fulfilment centre but your customer base is spread across the US and you’re overpaying for shipping. 
  • You want a more efficient inventory or order management system.
  • You want to offer faster shipping times. 
  • Your team spends too much time on fulfilment, shipping, and logistics. 
  • Your warehouse is overpacked or disorganised. 

Ready to get started with a 3PL? Click below to request a quote from ShipBob. A fulfilment expert will be in touch to discuss custom pricing and how ShipBob works. 

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