Fulfilment Solutions for African Brands
The ecommerce market in Africa is worth over $28 billion and it will continue to grow year after year.
If you’re looking to sell across Africa in countries like Egypt and Nigeria, you’ll need a fulfilment and shipping partner you can trust.
With ShipBob, you can improve your international selling strategy and ship across the world — no matter where you do business.
With new locations being added all the time, ShipBob will help us service customers in more and more countries around the world over time.”
COO of The Adventure Challenge
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Serve customers in Africa
There are major advantages for online brands to expand into new markets across the globe.
But most ecommerce companies struggle to expand globally due to common international shipping challenges — long shipping timelines, higher costs, and added complexity.
But when you partner with ShipBob, all your global shipping needs are taken care of.
ShipBob provides merchants with real-time updates on inventory stock levels, orders being processed, and international tracking for orders that have shipped via UPS, DHL, and FedEx.
No barriers to international shipping
ShipBob is a best-in-class omnichannel fulfilment provider with locations across the globe.
ShipBob’s global fulfilment network is powered by a centralised, proprietary technology, providing more visibility, transparency, and consistency throughout your ecommerce supply chain.
With ShipBob, you can store inventory in multiple fulfilment centre locations across the world.
When an order comes in from Africa, the order will be automatically routed to the nearest location to optimise cost and delivery times.
At Postal, we’re building and actively executing an international strategy. There’s no way we’d be able to do this ourselves – but ShipBob’s combination of tech-forward APIs and logistics expertise allows us to scale globally with ease.
When it came to shipping and fulfiling international orders, we needed someone who could be an expert on things like duties, importer of record, and VAT taxes. Our customers don’t care about those various challenges — they just want their items to arrive on time and for the process to be effortless.
ShipBob helps us provide that enhanced customer experience for international customers. That’s just one of the many benefits of working with ShipBob.”Ben Jablow, VP, Alliances at Postal
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
We ship all over the world
We use our network of fulfillment centers to help you strategically split and manage your inventory to reduce shipping costs and transit times.