New South Wales Fulfilment Services
Whether you’re a New South Wales-based business or you’re looking to expand into Australia, ShipBob can help.
With fulfilment centres based in Australia, including Sydney and Melbourne, plus several other locations across the globe, ShipBob prepares fast-growing brands for international growth.
With ShipBob, you can provide an exceptional customer experience for your Australian-based customers or sell more outside of Australia all while reducing shipping costs and transit times.
Learn more about how ShipBob’s New South Wales fulfilment solutions can help your business grow.
As an Australian business, we’re excited to gain access to ShipBob’s fulfilment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.
Zula Badral,
Head of Operations at Karst
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Sell More Across Australia
In 2020, ecommerce revenue exceeded $34.5 billion in Australia, and is expected to grow 6.2% annually 2021-2026.
Whether you’re an Australian-based business or a brand shipping from the US to Australia (or from anywhere else in the world), ShipBob offers international selling solutions to help you reach more customers.
Fulfiling Australian orders with ShipBob works by bulk shipping inventory to our Sydney and/or Melbourne-based fulfilment centres. That way, you don’t have to ship Australian orders yourself, saving money and headache from customs and import duties.
As you grow, you can also store inventory and ship from across the globe through ShipBob to expand your customer reach while meeting their expectations around fast, affordable shipping. By distributing inventory across a global network, you significantly increase average order value and reduce cart abandonment rate.
ShipBob: a global shipping and fulfilment partner
ShipBob is a best-in-class international fulfilment provider. Our entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your supply chain.
Selling internationally isn’t easy, but ShipBob works with you to simplify the process.
ShipBob provides reduced global shipping rates that we negotiate for you and are cheaper than what one company could get on their own.
In addition to offering expedited shipping for international orders, ShipBob can offer distributed fulfilment centres to store your inventory and get your orders delivered faster. With multiple strategic locations, we automatically ship orders from the location closest to the destination address.
When it comes to dealing with customs, import duties, and becoming a non-resident importer, ShipBob will walk you through the process of sending freight to any of our fulfilment centres. We’ll work with your current carrier or freight partners, or you can leverage ShipBob’s relationships with cross-border freight shipping specialists.
“When COVID-19 hit, shipping methods suddenly became more limited and expensive to the point where it would not be feasible to ship through the Australian Post to fans in the United States (costing about 20 USD or 28 Australian dollars per package and getting stuck in transit).
With ShipBob, I’m able to offer competitive shipping rates within the US and move more units than I would shipping from Australia with ridiculous postage prices.”
Lee Nania, Founder of SubSubmarine
“It’s so helpful knowing that we have the options to expand so easily. We know that we can compare markets simply, and because ShipBob has already set up multiple fulfilment centres in various countries, it’s a simple choice. We don’t need to compare the logistics as intensely.”
Nakisah Williams, Founder of Craft Club Co.
“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfilment centre. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”
Nathan Garrison, Co-Founder and CEO of Sharkbanz
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
