Canberra Fulfilment Solutions
Are you a Canberra-based business looking to expand your fulfilment and shipping capacity?
ShipBob is an international 3PL that partners with online brands to save time on logistics operations tasks and streamline their ecommerce fulfilment process.
ShipBob operates a growing international fulfilment network, including locations in Sydney and Melbourne, Australia. With ShipBob, you can provide an exceptional customer experience for your Australian-based customers by reducing shipping costs and transit times while expanding into new markets outside the country.
Whether you’re solely interested in shipping to Australia customers or you want to expand outside of Australia, ShipBob can help.
As an Australian business, we’re excited to gain access to ShipBob’s fulfilment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.
Head of Operations at Karst
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Sell More Across Australia with ShipBob
Ecommerce revenue in Australia is expected to grow 6.2% annually 2021-2026. There’s never been a better time to grow your business by serving more Australian-based customers.
By fulfiling orders within Australia, you can save money while expanding your business internationally. It works by bulk shipping inventory to our Sydney and/or Melbourne fulfilment centre. This way, you don’t have to ship Australian orders individually, saving money and a ton of headache from dealing with taxes, customs and import duties each time you ship an Australian order.
ShipBob’s team works hard to make the process of getting started easy. ShipBob will walk you through the process of sending freight to our Australian location, and we’ll work with your current carrier or freight partners. Or you can leverage ShipBob’s relationships with cross-border freight shipping specialists.
You can learn more about our Australia-based fulfilment centre here.
ShipBob: a global fulfilment partner you can depend on
“It’s so helpful knowing that we have the options to expand so easily. We know that we can compare markets simply, and because ShipBob has already set up multiple fulfilment centres in various countries, it’s a simple choice. We don’t need to compare the logistics as intensely.”
Nakisah Williams, Founder of Craft Club Co.
By storing inventory across a global network, you’re able to expand your customer reach while increasing your average order value and improving your cart abandonment rate.
ShipBob’s entire distribution network is powered by the same technology, which provides visibility, transparency, and consistency throughout your global ecommerce supply chain.
“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfilment centre. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”
Nathan Garrison, Co-Founder and CEO of Sharkbanz
With a highly connected logistics network and a dependable partner, you can expand into several distribution centres and get real-time insights on activity and costs related to warehousing, fulfilment, and shipping.
From the ShipBob dashboard, you inventory counts in real time, set automatic reorder notification points, filter all orders by status, and more.
“When I worked for the old label, I shipped orders myself through the Australian Post. I had to manually fill out customs forms, put together the box, pack every order, and run to the post office myself. It would take me a full week to send out over a hundred orders and I would spend up to two hours at the post office.
There is also no tracking for economy postage once it leaves Australia, and orders were getting lost all over the world after they left the country. It was a logistical nightmare when we fulfiled orders ourselves. I was about ready to launch SubSubmarine, and then COVID-19 hit.
Shipping methods suddenly became more limited and expensive to the point where it would not be feasible to ship through the Australian Post to fans in America (costing about 20 USD or 28 Australian dollars per package and getting stuck in transit). Learning from that experience, I needed to find a viable solution to both of these issues, which is where ShipBob came in.”
Lee Nania, Founder of SubSubmarine
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.