Brisbane Fulfilment Solutions
Whether you’re a Brisbane-based business or you’re looking to expand into Australia, ShipBob has you covered.
ShipBob offers order fulfilment solutions across the globe, including fulfilment locations in Melbourne and Sydney. With ShipBob, you can provide an exceptional customer experience for your Australian-based customers by reducing shipping costs and transit times.
Learn more about how ShipBob’s Brisbane fulfilment solutions can help your business grow.
As an Australian business, we’re excited to gain access to ShipBob’s fulfilment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.
Head of Operations at Karst
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Provide a Great Customer Experience for Australian-Based Customers
In 2020, ecommerce revenue exceeded $34.5 billion in Australia, and is expected to grow 6.2% annually 2021-2026.
By fulfiling orders within Australia, you can save money while expanding your business internationally. It works by bulk shipping inventory to our Melbourne and/or Sydney fulfilment centres. That way, you don’t have to ship Australian orders individually, saving money and headache from customs and import duties.
By storing inventory across the globe, you have the opportunity to expand your customer reach while meeting their expectations around fast, affordable shipping. By distributing inventory across a global network, you significantly increase average order value and reduce cart abandonment rate.
Customs, duties and freight
When it comes to dealing with customs, import duties, and becoming a non-resident importer, ShipBob will walk you through the process of sending freight to our Australian fulfilment centre. We’ll work with your current carrier or freight partners, or you can leverage ShipBob’s relationships with cross-border freight specialists.
Shipping Times & Carriers
Once you ship inventory to our Australian location, you have the option to choose between standard or expedited shipping options. The average transit time to all of Australia is 1-7 business days. ShipBob partners with Australia Post for shipments within Australia and will continue to add more carriers.
ShipBob is a best-in-class international fulfilment provider. Our entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your supply chain.
“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfilment centre. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”
Nathan Garrison, Co-Founder and CEO of Sharkbanz
ShipBob is trusted by over 5,000 fast-growing ecommerce brands that have successfully expanded into new markets, saved on costs, and have grown their business faster — all while spending less time and money on logistics. Take a look at our recent online reviews here.
“It’s so helpful knowing that we have the options to expand so easily. We know that we can compare markets simply, and because ShipBob has already set up multiple fulfilment centres in various countries, it’s a simple choice. We don’t need to compare the logistics as intensely.”
Nakisah Williams, Founder of Craft Club Co.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Learn more about Prymal’s growth
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Learn more about BAKblades’s growth
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
Learn more about Ombraz’s growth
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.