Wollongong Fulfilment Solutions
Looking to sell more across Australia?
Whether you’re a Wollongong-based business or a brand looking to launch into the Australian market, ShipBob’s global fulfilment solutions can you compete and reach more customers.
ShipBob operates a growing fulfilment network with a location in Australia, as well as across the US, Canada, and Europe. With ShipBob, you can provide an exceptional customer experience for your Australian-based customers by reducing shipping costs and transit times.
Read on to learn about how ShipBob’s fulfilment solutions can help you sell more across the globe.
We did a lot of research on where to go for fulfilment. We’d initially been thinking of some more local businesses, but we knew we had plans to scale and grow overseas later on, and that was our biggest reason for choosing ShipBob.
founder of Craft Club Co.
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Deliver a Better Experience for Australian-Based Customers
Ecommerce revenue exceeded recently exceeded $34.5 billion in Australia and is expected to grow 6.2% annually 2021-2026.
To help more brands sell more in Australia, ShipBob operates both a Sydney and Melbourne-based fulfilment centre. This way, merchants can reduce shipping costs and last-mile delivery for Australian-based customers while saving time on logistics operations as you expand your business.
If you’re a business located in Wollongong or any other city in Australia, you can better serve local customers while also expanding customer reach by storing and shipping orders from any other ShipBob location across the globe.
The best part is you you won’t have to deal with customs, taxes, and import duties each time you ship an Australian order.
Once you ship inventory to our Australian location, you have the option to choose between standard or expedited shipping options. ShipBob can work with your current carrier or freight partners, or you can leverage ShipBob’s relationships with cross-border freight shipping specialists.
For more information about our Australian fulfilment location, click here.
By storing inventory across the globe, you have the opportunity to expand your customer reach while meeting their expectations around fast, affordable shipping.
With ShipBob, fast-growing brands have been able to significantly increase average order value and reduce cart abandonment rate.
“ShipBob also provides tracking, even for international orders, and helps with overseas customs. Through ShipBob, I can use DHL and other services to help meet customers halfway.”
Lee Nania, Founder of SubSubmarine
ShipBob’s entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your ecommerce supply chain.
“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfilment centre. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”
Nathan Garrison, Co-Founder and CEO of Sharkbanz
You can store inventory in one or several of our locations and we take care of the rest – warehouse receiving, fulfilment, and automated shipping.
We also offer discounted shipping rates for both international and domestic orders, and ship orders to over 55 countries.
“As an Australian business, we’re excited to gain access to ShipBob’s fulfilment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.
However, with ShipBob’s easy-to-use, functional, and reliable software, as well as their knowledgeable, responsive team, ShipBob has done a stellar job of supporting our growth in North America, our largest market. We’re keen for and confident that they will bring the same expertise to Australia.”
Zula Badral, Head of Operations at Karst
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Learn more about Prymal’s growth
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Learn more about BAKblades’s growth
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
Learn more about Ombraz’s growth
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.