Nairobi Fulfilment Solutions
If you’re looking for an affordable way to ship to customers in Africa, you’ve come to the right place.
ShipBob can help you ship to Nairobi, Kenya and other African markets without the headaches that comes with complex and costly international shipping.
If you’re ready to take your brand global, ShipBob can help simplify the cross-border shipping process so you can ship across Africa and other parts of the world.
We did a lot of research on where to go for fulfilment. We’d initially been thinking of some more local businesses, but we knew we had plans to scale and grow overseas later on, and that was our biggest reason for choosing ShipBob.
founder of Craft Club Co.
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Serve Customers in Nairobi, Kenya
International shipping can be tricky and costly for many ecommerce businesses.
You have to worry about additional documentation and fees, including customs, import duties, and order tracking capabilities when a package leaves one country and enters another.
But when you partner with ShipBob, all your global shipping needs are taken care of. With ShipBob, you can ship international orders to Africa while saving time and reducing costs.
Grow your global presence with ShipBob
ShipBob’s global fulfilment network is powered by a centralised, proprietary technology, providing more visibility, transparency, and consistency throughout your ecommerce supply chain.
Through powerful analytics and operational expertise, you’ll know when, where, and how to grow your business globally.
With ShipBob, you can store inventory in multiple fulfilment centre locations across the world, which allow you to speed up transit times and benefit from in-country delivery to avoid duties and import taxes.
When an order comes in from the Africa, the order will be automatically routed to the nearest location to optimise cost and delivery times.
“At Postal, we’re building and actively executing an international strategy. There’s no way we’d be able to do this ourselves – but ShipBob’s combination of tech-forward APIs and logistics expertise allows us to scale globally with ease.
When it came to shipping and fulfiling international orders, we needed someone who could be an expert on things like duties, importer of record, and VAT taxes. Our customers don’t care about those various challenges — they just want their items to arrive on time and for the process to be effortless.
ShipBob helps us provide that enhanced customer experience for international customers. That’s just one of the many benefits of working with ShipBob.”
Ben Jablow, VP, Alliances at Postal
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.