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The biggest advantage of ecommerce is that your customer base is not restricted: you can get customers all across the country, or even the world. But, shipping to customers in a different country can be a challenge. You have to go through customs, pay import duties, and there’s more headache in calculating shipping timelines and costs. That’s why many ecommerce businesses stick to serving customers close to where they run their business, despite the potential of serving customers abroad.
However, a third-party logistics (3PL) company can help you ship orders to new markets. Whether you’re an ecommerce business based in Germany who wants to ship to the United States, or a US-based business who wants to ship to Germany, ShipBob can help you accomplish this goal.
ShipBob’s international fulfilment services allow you to split inventory across multiple fulfilment centres. For instance, you can store some of your inventory in one of our several US-based locations and some in our fulfilment centre located in Poland near the border with Germany. That way, you can ship orders to customers in the US, Germany, and the rest of Europe while reducing transit times and shipping costs. Keep reading and find out how.
“I’ve also been fortunate to ship orders to customers from around the world. The process of shipping internationally to optimise costs has been easy. There’s no difference on my website for international shipping except adding tariff codes on products. Otherwise ShipBob handles everything for me. Best of all, the price that ShipBob charges to ship internationally is less than it costs for me to print a USPS label myself.”
Anastasia Allison, founder of Kula Cloth
Order fulfilment services in Germany
ShipBob is an international fulfilment company, and we’ve helped many companies break into new markets with ease. Here’s how ShipBob works:
- Synch your online store with ShipBob’s technology.
- Choose which ShipBob fulfilment centres you want to store your inventory and ship from, and then ship your inventory to those locations.
- When orders are placed, they are forwarded automatically to the fulfilment centre, picking lists are generated, and the fulfilment process begins.
- The order is picked, packed, and shipped, and tracking info is sent to you and your customer.
Built-in inventory management
Inventory management can be a challenge without a proper system in place. But, with ShipBob, the entire inventory tracking process can done all through the ShipBob dashboard. We take care of your inventory, and you can add or remove products, and set reorder points.
Full transparency into orders
ShipBob handles each step of the pick, pack, and ship process, from when an order is placed to shipping it. But, you still retain full control and visibility into each step of the process. You can easily view order status and track packages at any time.
Analytics and reporting tool
ShipBob’s platform offers a free analytics and reporting tool that helps you make better decisions. Get questions to answers like:
- Which states do I ship the most orders to?
- Which orders haven’t been delivered yet?
- How much inventory do I currently have on hand at each ShipBob fulfilment centre?
- What were my historical stock levels at any point in time in any location?
- How many days do I have left until a SKU will be out of stock?
- By when do I need to reorder inventory for each product?
- What is the average cart value and shipping cost by shipping method and order?
- How much money would I save on shipping if I changed the fulfilment centre locations my inventory is in?
- And much more
Why choose ShipBob for my fulfilment?
Fulfilment is a time-consuming process can hold direct-to-consumer (DTC) brands back from growing at the faster rate. With ShipBob, fast-growing ecommerce businesses are able to focus on what’s most important, rather then spending all their time and energy on order fulfilment.
No barriers to international fulfilment
ShipBob has worked with countless international brands to fulfil thousands of orders all over the globe. We have the expertise in navigating international shipping standards, the fulfilment infrastructure, and the technology to optimise the entire fulfilment and logistics process.
One of our partners, sunglasses brand Ombraz, partnered with us in 2018 and started shipping from three fulfilment centres in two different countries. We’ve since shipped Ombraz products to 55 countries and seven continents.
“I worked at Amazon for several years and was heavily involved in some of their supply chain and logistics business. When we initially embarked on this business journey, I had an understanding of what to look for in a fulfilment partner. ShipBob’s costs are great and fulfilment times are wonderful.”
Nikolai Paloni, Co-Founder of Ombraz Sunglasses
Lower fulfilment costs
Many ecommerce companies are at a disadvantage when it comes to shipping across the US, or around the world, because they’re only shipping from one fulfilment centre. Distributing your inventory across multiple fulfilment centres can help reduce the number of shipping zones orders must travel through to reach their destination, which reduces shipping costs.
Eco-friendly beach brand Ocean & Co. saw their fulfilment costs decrease by 33% after partnering with us, while at the same time bringing in $2 million in sales their first year.
“While many 3PLs utilise a complex pricing model that makes forecasting expenses nearly impossible, ShipBob has a clear pricing model so we know exactly what we’re going to be billed.”
Gerard Ecker, Founder & CEO of Ocean & Co.
Fulfilment can take up your time and energy, which can hold you back from growing your business efficiently. Each minute you spend packing boxes and coordinating shipping is taking you away from focusing on important business development tasks. Unburden yourself of fulfilment and optimise your supply chain by partnering with a 3PL.
Men’s body shaver BAKblade started shipping from five fulfilment centres after they partnered with us and grew 291% in just four years.
“From our history through the years with ShipBob, it was a no-brainer to expand into other markets with them, knowing that they have done their due diligence to meet the ShipBob standard.”
Matt Dryfhout, Founder & CEO of BAKblade
Is your business ready to outsource fulfilment?
Outsourcing fulfilment is a big decision, and one that ecommerce vendors often struggle with. Self-fulfiling orders and/or managing a warehouse takes a good deal of time and money, and it is likely you still lack the infrastructure and technology needed to fulfil and ship a high volume of orders efficiently.
If your business growth is being held back by fulfilment tasks, then it might be time to outsource. Here are some of the common scenarios that, if they seem familiar, are potential signals that it’s time to outsource:
- You want to ship to a new market, but you don’t have the expertise or time to manage the intricacies of international fulfilment.
- Your warehouse is overloaded or your team is stretched thin.
- You want a more efficient and professional fulfilment process.
- Your order volume is increasing beyond your capacity to fulfil orders.
- You want lower shipping costs in the US, but are overpaying for cross-country shipping.
Ready to get started with an international 3PL? Fill out the form below to request a quote from ShipBob. A fulfilment expert will be in touch to discuss custom pricing and how ShipBob works.
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We ship all over the world
We use our network of fulfillment centers to help you strategically split and manage your inventory to reduce shipping costs and transit times.