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The biggest advantage of ecommerce is that your customer base is not restricted. By ditching traditional retail, you can attract customers all across the country, or even the world.
But, shipping to customers in a different country can be a challenge. You have to go through customs, pay import duties, and there’s more headache in calculating shipping costs and timelines. That’s why many ecommerce businesses stick to serving customers close to where they run their business, despite the potential of serving customers abroad.
However, a third-party logistics (3PL) company can help you ship orders to new markets. Whether you’re an ecommerce business based in Paris who wants to ship to the United States, or a US-based business who wants to ship to Paris, ShipBob can help you accomplish this goal.
ShipBob is an international 3PL with fulfilment centres in the US, Europe, and in Canada. Our international fulfilment services allow you to split inventory across multiple fulfilment centres. For instance, you can store some of your inventory in one of our several US-based locations and some in our fulfilment centre located in Dublin, Ireland. That way, you can ship orders to customers in the US and in Europe while reducing shipping costs and transit times.
“We are all about the entire customer experience, so international shipping is very important to us. We ship to 55 different countries and all 50 states. When I found out ShipBob was expanding into both Canada and Europe, I knew we wanted to expand our physical footprint with them.”
Nikolai Paloni, Co-Founder of Ombraz Sunglasses
Paris 3PL services
ShipBob is an international fulfilment company, and we’ve helped many companies break into new markets with ease. Here’s how ShipBob works:
- Synch your online store with ShipBob’s technology.
- Choose which ShipBob fulfilment centres you want to store your inventory and ship from, and then ship your inventory to those locations.
- When orders are placed, they are forwarded automatically to the fulfilment centre, picking lists are generated, and the fulfilment process begins.
- The order is picked, packed, and shipped, and tracking info is sent to you and your customer.
Built-in inventory management
ShipBob’s platform comes with built-in order and inventory management software that allows you to closely track inventory levels at each location, view order status in real-time, identify slow-moving inventory, set reorder points to avoid stockouts, and much more. You can also manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Full transparency into orders
Although ShipBob takes care of fulfilment for you, you still have full visibility into the entire order management process. Through ShipBob’s dashboard, you can filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process, easily find shipping-related information, and get a quick snapshot of any orders that require action.
Dedicated customer care
Have any questions about the fulfilment process? Our larger merchants get access to a dedicated account manager, and there are onsite customer service reps at each of our fulfilment centres to ensure any issues are promptly resolved.
Why ShipBob is the best choice for your fulfilment
ShipBob is a best-in-class fulfilment and logistics solution that has helped hundreds of direct-to-consumer (DTC) brands scale and shipped thousands of products all over the globe. We combine cutting-edge technology, deep industry knowledge, and a robust infrastructure to provide Amazon-level logistics to growing ecommerce businesses of all sizes.
Higher conversion rates
High shipping costs are one of the biggest causes of cart abandonment. One of the easiest ways to improve your conversion rates is to offer lower shipping rates. Bathorium, a Canadian-based brand, partnered with ShipBob to scale their operations in the United States and offer affordable shipping for their US-based customers.
“We partnered with ShipBob to scale up operations in the United States. We’ve seen a reduction of 70% on shipping costs in the US, which helps keep conversions high.”
Greg MacDonald, CEO & Founder of Bathorium
ShipBob has the infrastructure, manpower, resources, and expertise to speed up your retail fulfilment process and deliver rapid turnarounds. Supplement company EnduroSport partnered with ShipBob for their big product launch under a tight time crunch. Just nine days after EnduroSport started with our implementation team, ShipBob had received their inventory and were shipping orders the next day — and this was during the COVID-19 crisis.
“From day one, I felt like ShipBob was a partner on our team. With other 3PLs, it never felt like a partnership. I could trust that ShipBob would help us launch our company successfully.”
Tim Fink, Co-Founder of EnduroSport
With your inventory distributed and your shipping optimised by our technology, you can reap the rewards of more cost-effective shipping (and grow faster too). Many of our partners are able to significantly cut costs while at the same time increasing delivery speed.
One of our partners, TB12, a supplement company founded by Tom Brady, saved 25% on their shipping costs after joining with us, while simultaneously experiencing 75% growth.
“We need to deliver quickly and inexpensively. Since switching to ShipBob from our previous 3PL, our fulfilment cost on comparable orders went down by 25%.”
Michael Peters, VP of E-Commerce Operations at TB12
Is your business ready to outsource order fulfilment?
The best time to outsource fulfilment to a 3PL is when there are certain parts of the fulfilment process that you’re struggling with and that are holding you back from scaling. A 3PL can take these processes off your hands and let your business thrive without having to worry about inventory management, order management, or the pick, pack and ship process.
Here are some common problems that a 3PL can solve for you. If any of these sound familiar, it might be time to outsource fulfilment.
- You want to ship to customers in Paris, but you lack the distribution infrastructure or expertise in international fulfilment to do so efficiently.
- You spend too much on picking, packing, and shipping orders.
- You spend too much time on fulfilment and/or you’re ready to optimise logistics operations.
- Your order volume is increasing rapidly and your team is struggling to keep up.
Ready to get started with an international 3PL? Fill out the form below to request a quote from ShipBob. A fulfilment expert will be in touch to discuss custom pricing and how ShipBob works.
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