Manchester Fulfilment Services

Without an optimised ecommerce fulfilment strategy, it can be hard to keep up with orders and meet customer expectations. 

That’s why fast-growing brands outsource fulfilment to a 3PL like ShipBob. ShipBob offers a growing fulfilment centre network, including locations in Manchester,Birmingham, and Swindon (along with many other locations across the globe). 

 

Whether you’re an ecommerce business located in Manchester or looking to expand into the UK, you can easily reach more customers, reduce shipping costs, and speed up transit times with ShipBob.

Beyond taking care of all of our mainland European orders, we quickly became very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard.

Harley Abrams,

Operations Manager of SuperSpeed Golf

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Expand your customer reach with ShipBob

When you outsource fulfilment to ShipBob, you can save time and money while improving your bottom line.

In fact, ShipBob merchants have seen a significant improvement in average order value and in cart abandonment rate. 

We offer an international fulfilment network, expertise, best-in-class technology, and premium customer support, so you can worry less about logistics and more on creating a great customer experience. 

With ShipBob, you still maintain control over your supply chain. Unlike other 3PLs, ShipBob’s proprietary technology comes with built-in order and inventory management tools that makes it easy to track inventory in real-time, plus gather insights on fulfilment performance and shipping.

Read on to learn about everything ShipBob has to offer.

ShipBob helps you expand in the UK

ShipBob’s UK fulfilment centre is located in Manchester, and runs on ShipBob’s warehouse management system, SLAs, and support team to provide the same level of world-class fulfilment and transparency across our network through our dashboard.

You will only have to pay import duties once when you initially ship your products to our UK-based fulfilment centre location, rather than paying duties on each package. Along with customs, duties, and becoming a non-resident importer, ShipBob will walk you through the process of sending freight to our UK fulfilment centre.

We’ll work with your current carrier or freight partners, or you can leverage ShipBob’s relationships with cross-border freight shipping specialists.

“Our customers are all over the world in dozens of countries, wherever people play golf, and we are nearly doubling our customer base each year. We had a distribution point in the UK in London, but anticipated that cross-border shipping issues would become more prevalent with Brexit pending, as we realised a good chunk of our customer base in the EU wouldn’t be able to as easily receive shipments from the UK, as it may be more expensive with longer shipping times.

We reached out to ShipBob, as we became more concerned with Brexit and wanted a fulfilment centre in the European Union. Beyond taking care of all of our mainland European orders, we quickly became very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard.”

Harley Abrams, Operations Manager of SuperSpeed Golf, LLC

Faster and affordable international shipping

For each package, ShipBob’s technology automatically searches rates from each of the top mail couriers, and finds the cheapest and fastest route. That way, you and your customers get the best shipping option for each package without having to lift a finger.

The average transit time to all of the UK is 1-4 business days using Royal Mail and DPD. We also plan to add more carrier options and shipping destinations.

Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth

Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.