Ohio Ecommerce Fulfilment Services

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Most ecommerce merchants focus their energy on product development, web design, branding, and customer service. But, there’s a critical component that often gets overlooked: order fulfilment

Fulfilment is the lifeblood of an ecommerce business: it determines how quickly and cost-effectively you can get your products to the customer’s door, it ensures you have the right amount of product on hand at the right time, and that you’re keeping track of daily order volume. Inventory management, order management, supply chain optimisation, shipping and logistics — it all comes down to fulfilment.

That’s the benefit a 3PL can provide: streamlining all these processes and making your business more efficient. But not every 3PL is well-positioned to do this, especially when it comes to the advanced technology of modern ecommerce stores. 

ShipBob is a tech-enabled 3PL built for ecommerce, and we bring something unique to the table: a distribution system called distributed inventory, where you store your inventory in multiple fulfilment centres closer to where your customers live. By reducing the distance each package must travel, you can lower your costs, offer faster options, and improve your bottom line as a result. 

Why ecommerce brands choose ShipBob

ShipBob partners with ecommerce brands from around the world because of the proven results ShipBob delivers:

“We understand that whatever Amazon does, we also need to do or we are going to lose business. The cost of offering free 2-day shipping through ShipBob is more than covered and offset by all of the additional orders and revenue we’ve gotten as a result.”

Founder of My Calm Blanket

Ohio 3PL fulfilment services

Fulfilment with ShipBob starts with a simple onboarding process that requires no coding at all (unless you want to build something custom with ShipBob’s Developer API). It works like this: 

  • First, sync your online store with our technology and ship your products to a ShipBob fulfilment centre (or multiple fulfilment centres, depending on where your customers live). 
  • Each order placed at your store is forwarded to us, and the order is prepared and shipped by our fulfilment professionals.
  • You and the customer receive tracking info for the package. 
  • You get full visibility into the order process, along with a variety of inventory and order management tools at your ShipBob dashboard. 

Distributed inventory

To understand how distributed inventory can benefit your business, let’s take a look at shipping zones: the cost of shipping a package is determined by how many shipping zones it crosses.

Storing your inventory closer to where your customers live reduces shipping zones, which allows you to ship more cost-effectively (and speed up delivery times as well). This, in turn, enables you to offer 2-day shipping to customers no matter where they live.

Optimised shipping

ShipBob doesn’t just enhance your shipping with our distributed infrastructure, though: our technology also automatically searches rates for different mail couriers and finds the best shipping option for each package. Our partnerships with major mail couriers and shipping apps also gets you access to features like bulk shipping discounts. 

Inventory and order management software

As a full-stack fulfilment solution, we don’t stop at just shipping your packages: partner with ShipBob and you get a full-suite inventory and order management system that allows you to view the fulfilment process in real time, track ecommerce inventory levels, set reorder points, and more. 

How ShipBob can help your business scale

Every ecommerce business goes through growing pains, and more often than not some of those pains are related to retail fulfilment. Outsourcing to a 3PL can help free you from troublesome constraints on your time and focus, while also benefiting your bottom line in a myriad of ways. 

Increase 2-day ground shipping coverage

Amazon has shaped the modern ecommerce landscape, and customers now expect affordable 2-day shipping on their purchases. Most ecommerce businesses don’t have the resources to offer 2-day shipping at an affordable margin, but with ShipBob’s distributed inventory you can. 

Here’s an example: supplement company Ample Foods partnered with ShipBob and saw 13% cost-savings to their bottom line, while at the same time increasing 2-day ground shipping coverage.

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Access new markets

With a more extensive distribution infrastructure in place, you can not only offer more affordable shipping rates and faster deliveries, but you can also extend your shipping reach all over the country (and the globe). We’ve helped hundreds of ecommerce companies fulfil thousands of orders across the world with international shipping solutions. 

Free up time for you and your team

It’s not just that fulfilment is complicated and multi-faceted: it’s also a major time suck that eats up your limited energy. Once fulfilment is outsourced to ShipBob, we can fulfil any amount of orders and you don’t have to lift a finger. 

Case in point: sunglass brand Rainbow OPTX saw their order volume increase 2.5x and their Average Order Value (AOV) go up by 24%, while at the same time saving 120 weekly hours on packing boxes and shipping. 

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When is the right time to outsource fulfilment to a 3PL?

The right time will vary business by business, but it mostly comes down to what parts of fulfilment are holding back your growth: whether it’s shipping speed and cost, the pick/pack/ship process, inventory management, order management, or something else. If you recognize any of the following problems, then you can likely benefit from hiring a 3PL:

  • Your shipping speeds are too slow, or you are charging customers too much for shipping and losing business.
  • You are struggling with ecommerce warehousing: inventory counts are off, or your warehouse is disorganised and run inefficiently.
  • Your fulfilment team is making too many errors, and you want to professionalize the fulfilment process.
  • You have a single Ohio-based fulfilment centre and want to expand your shipping reach. 

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