Santa Clara Ecommerce Fulfilment Services
Order fulfilment services for ecommerce brands.Request a Quote
Meeting customer expectations on shipping is a major challenge for many ecommerce businesses. Amazon has raised expectations higher than ever, and customers are used to getting 2-day shipping at affordable rates. But unless you’re Amazon, you likely don’t have the distribution infrastructure to offer 2-day shipping to all your customers. ShipBob can fix that.
ShipBob is a 3PL (third-party logistics) provider with a national network of fulfilment centres located across the United States. Why store your inventory in a single Santa Clara fulfilment centre if your customers live in different parts of the country?
Shipping to the East Coast becomes very costly and slow. Access to multiple fulfilment centres allows you to lower inventory carrying costs and store your products close to your customers.
Cheaper shipping rates and shorter transit times are just some of the benefits of distributed inventory. Read on to find out all that ShipBob can do for your business.
What do ShipBob customers say?
ShipBob customers understand that the more fulfilment centres they have inventory in, the more potential shipping addresses they can offer 2-day ground shipping to. And the more people that they offer the benefit of free 2-day shipping to, the more conversions they get.
“Because of Amazon, our customers expect 2-day shipping and we couldn’t find other 3PLs that can provide that. If they do, you are going to pay a lot for it. Luckily, ShipBob has fulfilment centres all over the US, so we can spread out our inventory across the country to reduce the shipping zones and costs associated with shipping orders to destinations that are far away.”
Founder of My Calm Blanket
How our fulfilment process works
Getting started with ShipBob involves syncing your store with our technology and shipping your products to our fulfilment centres.
From there, we are notified when a customer places an order, and the order is routed to the closest fulfilment centre to the customer. We generate an automatic picking list and packing slip, and our fulfilment team picks, packs, and ships the order (tracking info is forwarded to the customer as well).
Santa Clara 3PL Services
Partnering with ShipBob gives you all sorts of powerful tools for managing and growing your business. Here are some features you get when you outsource fulfilment to ShipBob.
Set inventory reorder points
One of the big challenges of in-house fulfilment is making sure that you always have enough product in stock. ShipBob takes the challenge out of it: simply calculate safety stock, set an inventory reorder point using the reorder point formula, and you’ll get a notification any time more product is needed.
Get the support you need
Our customer support professionals are always on hand to answer your questions and keep retail fulfilment flowing smoothly. Enterprise customers have a dedicated account manager, and onsite reps help manage day-to-day processes at our fulfilment centre.
Design custom-branded packaging
ShipBob doesn’t sneak in additional packaging fees on top of your quote like other 3PLs. Regular packaging materials are included in your quote, and you also have the option of working with our branded packaging partners to use custom-branded packaging and inserts.
How ShipBob can help your business scale
Scaling is always an exciting yet stressful time for ecommerce businesses. Grow too fast, and you won’t be able to fulfil orders in an efficient and accurate manner. Grow too slow, and your business isn’t viable. With ShipBob, you get you the resources, team, and distribution infrastructure you need to succeed now without having to do it yourself.
Touchland is a fast-growing brand that has successfully upgraded the hand sanitizing experience to a whole new level. Touchland launched in 2018 and grew quickly after a successful Kickstarter campaign, and then grew even faster after the COVID-19 pandemic hit. Between March and May 2020, we had up to 700 orders per day and sold 10,000 dispensers to industry-leading brands in those three months. They partnered with ShipBob to help them fulfil a high volume of orders and get orders delivered faster.
Broaden your shipping reach
All ecommerce businesses want to offer 2-day shipping, but most can’t get packages to all corners of the US fast enough without paying a lot for premium shipping. ShipBob’s national network of fulfilment centres means you can ship to customers no matter where they live. BAKblade partnered with ShipBob and used all of their US fulfilment centres to reach customers all over the country, en route to 291% growth over the last three years working with ShipBob.
Add SKUs and manage inventory virtually
Ecommerce businesses with high inventory turnover need to implement changes rapidly. Sportswear brand FLEO Shorts rolls out multiple new products each month, and they partnered with ShipBob to take care of order fulfilment. ShipBob’s virtual inventory management made restocking and adding products simple. This agility was a big part in their 30% year-over-year growth.
Explore ShipBob’s partner network
It’s not just cutting-edge technology and a groundbreaking distribution model that makes ShipBob a modern 3PL. ShipBob is also integrated with many of the top platforms and works with leaders in each area of ecommerce. Here’s a sampling of our vetted partners.
Ecommerce platform integrations:
Shipping couriers and solutions :
Should my Santa Clara-based ecommerce business outsource fulfilment to a 3PL?
A 3PL can transform your business, but outsourcing fulfilment is particularly beneficial for businesses in certain stages of development. Have 100 or less orders per month that don’t require much time and resources to fulfil? You may not need a 3PL just yet. Here are some other clues that it’s time for your business to hire a 3PL:
- Your customers frequently abandon their shopping carts due to high shipping costs.
- You want to offer faster shipping options but don’t have the resources or expertise to make it happen.
- Your team spends too much time packing boxes.
- You want a fulfilment team that processes orders quickly and won’t make mistakes.
- You are using one Santa Clara fulfilment warehouse and want to ship cheaper to other parts of the country.
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