Fulfilment Services for Ecommerce Brands in Charlotte

Order fulfilment services for ecommerce brands.

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Most ecommerce businesses start out fulfiling their own orders via self-fulfilment, since order volume is typically manageable in the early days. But the growing pains often start when volume picks up and suddenly you’ve got to expand your in-house team, devote more resources, and build a distribution system. Or, you can outsource fulfilment.

Ecommerce customers have been conditioned to expect fast, low-cost shipping options. This can be difficult to offer if you are always shipping from a Charlotte-based fulfilment centre and many of your customers live outside of North Carolina.

How ShipBob can help

ShipBob is a fulfilment solution with a network of strategically located fulfilment centres. Instead of overpaying for shipping from a single Charlotte fulfilment centre, partner with us and you can distribute your inventory according to where your customers live. This reduces the need to ship to the highest, most expensive shipping zones, which means shorter shipping distances, lower shipping rates, and speedy deliveries.

ShipBob customers see the difference in their bottom line: less cart abandonment, higher average order value, and much more. Keep reading and find out how we can do this for your business.

Hear from a customer

What do ecommerce merchants have to say about ShipBob’s services? Hear it from the source:

“ShipBob lets me outsource the things I’m not good at, nor want to be good at, and frees up my time for those at which I excel and can make an impact on my business. The fact that I don’t have to think about my shipping integration, do anything when someone orders from me, or worry that something might not get to them makes it more hassle-free.”

Tracey Wallace, Founder of Doris Sleep

ShipBob’s Charlotte order fulfilment services

ShipBob has fulfiled millions of orders to customers all over the globe, and we do it by making things simple for our customers. You can connect ShipBob to your store very easily, and once you are connected, retail fulfilment with ShipBob is a breeze. Here’s how it works:

  • Sync your ecommerce store with ShipBob.
  • Ship your inventory to our warehouses, where it will be securely stored.
  • When an order is placed on your store, ShipBob is notified.
  • The order is routed to the fulfilment centre closest to the customer, and picking lists are generated automatically.
  • Our team picks, packs, labels, and ships the order, and order tracking details are forwarded to the customer.

Here are a few other features that make us a true full-stack 3PL.

Order management tools

If you want to keep fulfilment running smoothly, then it’s important that you can access and search for order information quickly. Your ShipBob dashboard has all the information you need for order management, so you can easily stay on top of every order.

Inventory tracking

Lose track of your inventory and you’ll end up with fulfilment delays or even unfulfiled orders. ShipBob’s platform comes with inventory tracking to ensure you’ll always have enough product in stock. Check your inventory counts at each warehouse and set mandatory inventory minimums so you are notified when more product is needed.

No hidden fees

Many other 3PLs sneak in additional fees, separate from your quote, which can throw off your shipping margins. Standard packaging materials are included in your ShipBob quote and there are only three core fees (receiving inventory, warehousing, and shipping each order). Additional services can be request for additional pricing (like kitting and assembly). ShipBob customers enjoy cost-effective logistics, with no hidden fees.

How ShipBob can help your Charlotte-based ecommerce brand grow

ShipBob can make a critical difference for businesses in all stages of growth. We’ve helped small brands launch as well as fulfil customer orders for some of the biggest names of DTC brands.

Provide a national (or even international) shipping reach

With only a single Charlotte fulfilment warehouse, it’s tough to offer two-day shipping to all your customers regardless of where they live. ShipBob’s infrastructure and resources provide a solution.

One of our clients, The Adventure Challenge chose ShipBob for not just US fulfilment services but to expand all over the world. Today, they’re using ShipBob’s fulfilment centres in the US, Australia, Canada, the UK, and the EU.

[Read more]

Make inventory management more efficient

With ShipBob you can add and remove SKUs with ease including adding new products to your store to start shipping immediately. Sportswear brand FLEO Shorts had a high inventory turnover and introduced new products each month. They needed a 3PL that could accommodate them. ShipBob’s virtual inventory management made it easy for FLEO, and they’ve grown 30% year over year ever since.

[Read more]

Offer a better customer experience

Shipping is a major part of the customer experience in ecommerce. That’s why ShipBob offers a distributed inventory to offer 2-day shipping via ground to customers in the surrounding area. We also offer a program that enables 2-day shipping via ground and air for all US customers, no matter where you store inventory. For example, sunglasses brand Rainbow OPTX partnered with ShipBob and saw a 24% increase in AOV after offering 2-Day Express shipping.

[Read more]

ShipBob’s partner ecosystem

Transform your fulfilment process with our integrations, add-ons, and complementary offerings. From shipping and ecommerce platforms, to packaging solutions, ShipBob and our partners can help your online business grow. Here is a sampling of our partners.

Ecommerce store integrations:

Shipping platforms:

When to outsource fulfilment to a 3PL

So how do you know if it’s the right time to start outsourcing fulfilment to a 3PL? In general, the best time to partner with a 3PL is when the burden of order fulfilment is becoming too cumbersome for your business. There are a number of signs that may indicate this, including:

  • You don’t have enough space to store and organise your inventory.
  • You want to save the time that you’re currently spending on fulfilment.
  • You are using one Charlotte fulfilment warehouse and spend too much on cross-country shipping.
  • You want to bring down inventory carrying costs and speed up delivery times.

Whether you’re looking for optimised distribution centres, lower fulfilment and shipping costs, warehouse management, or just need help fulfiling orders for your online store, ShipBob can help. As one of the leading third-party logistics fulfilment companies around, we specialize in helping ecommerce businesses.


Learn more about ShipBob to see if we’re the right fit for your unique business.

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Leverage our network of fulfillment centers to strategically split and manage your inventory to reduce shipping costs and transit times.

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