Fast & reliable order
fulfilment from our
Surprise fulfilment centre

Trusted by thousands of ecommerce brands, ShipBob offers Surprise fulfilment services, letting you offer 2-day shipping to your customers across the continental US (even from just one Surprise fulfilment centre). Scroll down to see how our best-in-class Surprise fulfilment centre is here to serve you. 

ShipBob customers have experienced a:

  • 13% cost savings to their bottom line 
  • 18% reduction in cart abandonment rate 
  • 25% savings on shipping costs by distributing inventory 
    to multiple regions of the US 
  • 38.5% improvement to shipping speed 

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Accuracy rate

in fulfilling orders


Of orders ship on time

within SLA


Fulfilment centres

across 6 countries


Best Overall Fulfullment Solution of 2024

by Retail Tech Breakthrough

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We’ll help you
pick, pack, and ship
your orders so you can
focus on growing your brand.

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Before we had in-country fulfilment in the US, when someone was shopping in the states, they were faced with ridiculous shipping costs. By opening up a warehouse in Arizona, that has completely changed. Now we can offer our US customers shipping costs that are comparable to that in the UK. 

Before we had in-country fulfilment in the United States, we could see how many people would abandon their carts after they saw the shipping costs. Cart abandonment has dramatically decreased, and our conversion rate has improved.  Since joining ShipBob, international fulfilment has been incredibly easy, where beforehand it was frustrating.

Apparel Lead at Quadrant

Will Kerr

1. Connect
Connect your store, import your products, then send us your inventory.

2. Store
We store your inventory in any combination of our fulfilment centers.

3. Ship
As soon as a customer places an order, we ship it from the nearest fulfilment centre.

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2-Day Express Shipping

ShipBob’s 2-Day Express Shipping enables fast delivery to 100% of the continental US (even from just one fulfilment centre). Our proprietary algorithm uses a combination of ground, air, and regional couriers to provide high on-time delivery rate. 

While 2-Day Express is available for any of our ecommerce store integrations, our top ecommerce channels can even display 2-day shipping badges and estimated delivery dates on product pages to further increase conversions pre-checkout.

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Inventory Distribution & Placement

Split your inventory to be closer to your customers, and get optimal, data-driven fulfilment centre location recommendations over time to improve delivery speeds and reduce shipping costs.
ShipBob’s Inventory Placement Program in the US allows high-volume brands to send inventory to one location. Then ShipBob does the rest — from choosing ideal locations and distributing your stock, to proactively rebalancing your inventory levels — giving you time back, lowering your inbound freight costs, and unlocking more affordable 2-day shipping.

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Global Expansion

No matter where your customers are, ShipBob gets you closer to them. With dozens of fulfilment centres across the US, UK, EU, Canada, and Australia, having ShipBob as your sole fulfilment provider helps you scale into new markets with ease and manage inventory across locations from a single dashboard login.

You can also ship to your customers in 250+ destinations, create destination-based rules, and offer a variety of standard and expedited shipping options on your cart, including real-time courier rates.

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ShipBob WMS

Have your own warehouse in the US? Keep fulfilment in-house with ShipBob’s proprietary warehouse management system. You can even centralise logistics across locations by using our WMS in conjunction with our fulfilment centres in other regions and/or countries.
With ShipBob WMS you get warehouse productivity and performance monitoring, multi-location inventory management, optimised picking routes for efficient retrieval, transportation management for optimised shipping courier routes, and much more.

Peak and Valley got started in 3 days with ShipBob & stocks 4,000+ retail stores

RIFRUF improved shipping speeds by 38.5% after switching to ShipBob

TB12 reduced shipping costs by 25% with ShipBob’s warehouse locations

If someone is going to treat your products like their own, that’s the most you can hope for in a fulfilment partner. ShipBob does exactly that. The customer experience and brand consistency is really important to us, so to receive that level of support from ShipBob means so much to us. Because we don’t operate our own warehouse, we need to trust a 3PL team that is going to be invested in delivering our products to the best of their ability.
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Stephanie Lee

at PetLab

ShipBob is a drastic difference from our last 3PL. They listen and quickly get their customers’ needs live in their software. It feels like a really honest and fruitful relationship. I log on to our ShipBob account and see everything in one place, no matter if I’m looking at our facility in Kankakee, IL, or the ShipBob fulfilment centers in Canada or Europe. I didn’t have to learn different platforms or deal with support representatives at different companies.
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Adam LaGesse

Global Warehousing Director
at Spikeball 

Not all fulfilment companies are created equal. Before we partnered with ShipBob, we worked with a 3PL. When we went viral in 2016 and suddenly had thousands of additional orders to fill, we knew we had to outsource to a different 3PL that could give us the attention we needed, regardless of our size. We moved to ShipBob, and have received dedicated support ever since! We know that the next time we go viral, we will always be ready.
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Juliana Brasil

Director of Operations
at Food Huggers

In my experience, ShipBob is a lot more clear and transparent about what customers can expect compared to the other 3PL we used. ShipBob’s analytics dashboard is quite helpful and straightforward. It’s really helpful to have that level of visibility so we don’t have to constantly email back and forth, asking when things will be completed. It saves a lot of time and helps set expectations appropriately.
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Peter Liu


The deciding factor that sold us on ShipBob was price. International fulfilment can be incredibly expensive, but ShipBob was cheaper than our old provider. ShipBob’s software was also much easier to use than our previous provider’s, and gave us a better picture of what was going on with our orders. Even from overseas, it gave us the visibility and control we would expect from a provider in our backyard.
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John Greenhalgh

of A Year of Dates 

We’re partnering with ShipBob for every aspect of our shipping, fulfilment, and storage, and we’re relying on them to continue to come up with better technology and solutions, figuring out ways to improve not only the service levels for us, but also cut down on costs. That way, we can leave logistics to ShipBob and keep focusing on what’s most important to use: serving our customers.
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Mithu Kuna,

Co-Founder and CEO
of Baby Doppler 

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Join thousands of companies who’ve partnered with ShipBob to power their order fulfilment.

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Does ShipBob have a fulfilment centre in Surprise?

Surprise is just miles away from Phoenix, AZ, where ShipBob has a fulfilment centre. ShipBob also has additional fulfilment centres in West Coast states such as Nevada and California. A complete list of ShipBob’s fulfilment centre locations can be found here.

Where can ShipBob ship to from its Surprise fulfilment centre?

From our Phoenix, AZ location (just miles away from Surprise), ShipBob can ship orders to any location in the domestic US and to over 200 countries worldwide.

How do shipping zones affect me in Surprise?

Shipments from Surprise, AZ to a destination that is within Arizona or in a nearby state (e.g. Las Vegas, NV) are Zone 1 or 2 shipments. Shipments to destinations in Midwestern states (e.g., Des Moines, IA) are Zone 3, 4, 5, or 6 shipments. Shipments to destinations on the East Coast (such as Providence, RI) are Zone 7 or 8 shipments. 

For more information on shipping zones, or on how a third-party logistics platform (3PL) or fulfilment company like ShipBob can help you distribute inventory across the US to minimise shipping costs and times, click here.

What’s the address of ShipBob’s fulfilment centre in Surprise?

ShipBob has a fulfilment centre in Phoenix, which is only miles away from Surprise, AZ. ShipBob also has other fulfilment centres in Nevada, California, and other regions of the US (including the Midwest and East Coast). Please view them here for the most up-to-date information.

What’s the benefit of a Surprise fulfilment centre?

If your brand has a strong customer base within Arizona or across the West Coast, using a fulfilment centre near Surprise can help you provide more customers with quick and inexpensive shipping.

Surprise is very close to the capital city of Phoenix, which hosts thousands of people, businesses, and courier locations. By storing inventory and fulfiling orders out of ShipBob’s Phoenix location, your brands will shrink the amount of distance orders must travel to reach local customers, reducing your transit times and costs.

In addition, Surprise is close to the Phoenix-Mesa International Airport, which serves as a popular cargo hub. Brands with inventory close to this hub can get their orders out for air shipping faster, and minimise lead times for out-of-state customers.

What is the population of Surprise?

Surprise’s population is 159,229 according to a 2023 census. ShipBob’s Phoenix fulfilment centre offers brands shipping to Surprise a competitive advantage, as it enables businesses to offer quick and affordable shipping to both Surprise customers as well as customers in the broader Phoenix area.