Shipping speed and cost have become two key pieces of the e-commerce customer experience. An Arvato study found that 53% of consumers say that speed of delivery is an important factor when it comes to evaluating their online orders, while 54% of shoppers have abandoned an order because delivery was too expensive.
The good news is that big box retailers aren’t the only ones who can pull off free or inexpensive 2-day shipping anymore; independent brands are now able to compete.
In this e-guide, you’ll learn:
- How shipping zones work and affect delivery speed and cost
- How to determine where you should store your inventory
- How to price your shipping
- How to create a best-in-class customer experience by offering affordable 2-day shipping