Acceptable Products and Use Policy

The following is the policy of ShipBob (“we”, “us” or “our”) regarding products for which we will provide fulfillment services (“Product Policy”). We reserve the right to change the Product Policy at any time. The current version of this Product Policy will be on our website here, and any revised Product Policy will be effective as of the date posted. By continuing to use the Services after a revised version of the Product Policy has been posted, you agree to comply with the latest version of the Product Policy. This Product Policy forms part of our Terms and Conditions (“TOS”), which is available here.

You agree to use our fulfillment services (“Services”) according to this Product Policy and in compliance with all applicable laws and regulations.

The following products are prohibited:

Child exploitation: Products that exploit or abuse children, including, but not limited to, images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.

Hateful content: Products that promote violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status.

Illegal activities: Products that contravene or that facilitate or promote activities that contravene, the laws or regulations of the jurisdictions in which you operate or do business or to which your product is to be shipped.

Intellectual property: Products that infringe on the patent, copyright, trademark, or other intellectual property right of others.

Malware: Products which contain or which are intended to transmit viruses or other malware or which are designed or intended to illegally or in an unauthorized manner gain entry to, harm or disrupt the data or operation of our or a third party’s computing devices, networks, systems, infrastructure, or the like.

Personal information: Products that contain personally identifiable information, or confidential information, such as, but not limited to, credit card numbers, confidential national ID numbers, account passwords, medical records, employment records, or the like, unless you have prior written consent from the person to whom the information belongs or who is otherwise authorized to provide such consent.

Restricted items: Products that are, or appear to be, restricted by law or regulation.

Self-harm: Products that promote self-harm.

Terrorist organizations: Products that imply or promote support or funding of, or membership in, a terrorist organization.

We may, at any time and without notice, remove any products, and suspend or terminate your account or your access to the Services if you engage in activities that violate the letter or spirit of this Product Policy, including activities outside of your use of the Services.

We have the right, but not the obligation, to monitor or investigate any products and your use of our Services at any time for compliance with this Product Policy and our Terms and Conditions of Service, or any other agreement between you and us governing your use of the Services. Our determination of whether a violation of this Product Policy has occurred will be final and binding, and any action taken with respect to enforcing this Product Policy, including taking no action at all, will be at our sole discretion.

If you become aware of any product for which we provide our Services that violates this Product Policy, please contact us at report_products@shipbob.com so that we can review the product, though we are not obliged to take any action on a given product.

Most recently updated on November 1, 2018