What is order fulfillment software?

Order fulfillment software automates inventory management, picking, packing, shipping, and tracking processes. Fulfillment software is incredibly valuable to online merchants, whether they self-fulfill orders or use a third-party logistics provider like ShipBob.

Fulfillment software should integrate with your existing tech stack, such as ecommerce platforms, to increase efficiency and automate the fulfillment process. Integrated software can offer real-time updates, tracking information, and inventory management in an interactive, helpful manner.

Common requirements for ecommerce fulfillment software

  • Integrate with ecommerce platforms
  • Automatically import new orders
  • Manually enter orders
  • Search and edit orders
  • View invoices
  • View and manage inventory
  • Offer inventory alerts
  • Verify and process returns
  • Run reports and generate advanced analytics

What are the benefits of using fulfillment software for your business?

  • Decreases the likelihood of errors due to manual processes
  • Saves time by utilizing automation
  • Streamlines the entire fulfillment process
  • Offers real-time tracking and order updates, making customer service a breeze

How ShipBob’s fulfillment software works with your online store

ShipBob offers cloud-based software that integrates with all the major ecommerce platforms, including Shopify, BigCommerce, WooCommerce, and Squarespace.


ShipBob’s order fulfillment solution is hosted, providing automatic updates, tight security, and compatibility with any operating system or hardware. Because it’s cloud-based, ShipBob’s software requires no IT resources or strain and helps lower operating costs.

Easy integration

ShipBob’s fulfillment solution easily integrates with major ecommerce platforms to create a seamless order fulfillment process. These integrations automate order management and fulfillment, pushing information from one application to another. This helps reduce human errors associated with manual data entry, as well as picking, packing, and shipping.

Inventory management

ShipBob’s software uses historical order data to provide insight into how and where you should split your inventory between our strategically located warehouses. Based on where most of your customers are located, you can offer quicker shipping times and lower shipping costs. Additionally, ShipBob’s functionality keeps tabs on what’s in stock, offers notifications when inventory is getting low, and allows you to easily order more to keep up with demand.

Order management

ShipBob provides total visibility into your orders from start to finish. Our order management software ensures you can track all shipments and automatically push tracking details to customers.

Advanced filters

Search for what you need and save reports and filters for later. Filter orders by tracking number, order type, order date, destination country, fulfillment center location, and many more.

Advanced reporting

Keep track of what’s important, including peak fulfillment times, expense breakdowns, revenue of orders shipped by day, sales by channel, forecasted revenue, sales and quantity of orders by USPS zone, and much more. These insights can help you plan ahead and make strategic business decisions for fulfillment, inventory, and more.

Returns management

ShipBob can help automate the returns process in a quick and cost-effective way. You can have retuned goods sent back to their respective spots in the warehouse, have them shipped to you, or have us recycle any defective or damaged items.

ShipBob also provides a return link you can put on your website to have customers generate a return label. Then, you can view all tracking information for returns, from the moment a return label is generated to when our fulfillment center receives it to when it gets restocked.

Fast onboarding

Getting set up with ShipBob is simple. All major ecommerce platforms and marketplaces are seamlessly integrated with our technology, so it only takes a couple of minutes to sync your store and import your products and SKUs. Then, send us your inventory.

Why choose ShipBob?

Choosing a third-party logistics provider like ShipBob will save time, reduce shipping costs, increase customer satisfaction, and improve the overall customer experience. Items will ship more quickly while you scale your growing business. ShipBob is designed to handle high volumes and quick turnarounds, so your customers get what they order as quick as possible, regardless if you’re shipping out 100 or 100,000 orders a month.

ShipBob relieves time-consuming administrative tasks, so that you can focus on what you’re best at – product development, customer acquisition, customer retention, and growing your business. ShipBob also helps you save in shipping costs with negotiated bulk shipping rate deals with major US carriers (USPS, UPS, and DHL). ShipBob automatically price checks every package to select the cheapest shipping option, passing the savings onto customers.

Fulfillment management software is essential for online merchants that want to grow their ecommerce business. It streamlines daily processes for faster turnaround times and increased customer satisfaction. ShipBob’s order fulfillment system can help you optimize warehouse efficiency, improve accuracy for inventory and orders, and increase profitability.



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