Order fulfillment involves a complex series of interconnected processes related to receiving and shipping orders. One of the first and most important process in order fulfillment is picking and packing.
This guide will introduce you to the basics of pick and pack fulfillment, as well as show you how ShipBob manages much more than just picking and packing.
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In a warehouse, pick and pack fulfillment is the process that occurs after an order is placed from an online store. Warehouse picking is when you use a picking list to find & retrieve the proper quantities of each product from its respective location in the warehouse. Packing is the placing of the items into the proper box, along with the appropriate packing materials and documentation before the package is labelled and shipped to the end customer.
Pick and pack fulfillment must be streamlined to reduce the cost of ecommerce fulfillment. For picking, this means reducing the labor required to choose the right products for an order. Warehouses that do pick and pack fulfillment have a few different ways to do this: piece picking, batch picking, zone picking, and wave picking.
Packing involves placing the items into the appropriate sized box with the right packaging materials to ensure they reach their final destination undamaged in the most cost-effective way. To reduce shipping costs and maintain order accuracy, packing should keep an order within the smallest number of boxes and use the right type of packing material(s) for each product. Many warehouses will have a warehouse management system that can help detail which box will be the most appropriate choice for the order at hand.
When choosing a warehouse, pick and pack services are the bread and butter. A good warehouse can turn around orders quickly with a high accuracy rate, that manages quality control, and eases the shipping process to maintain high customer satisfaction.
ShipBob is an industry leading tech enable 3PL that offers a range of services for DTC brands looking to improve their fulfillment. Along with an accurate and speedy pick and pack process, ShipBob offers the following order fulfillment services to ecommerce businesses.
With a network of warehouses across the country that perform pick and pack services, ShipBob lets customers split their products across any combination of warehouses to store and ship them closer to the end customers. Not only does less distance reduce logistics costs, but it also speeds up delivery times.
While you won’t need software that tells you which box to use, you will want to keep track of your inventory levels. ShipBob’s proprietary software simplifies inventory management and lets you run detailed reports to keep track of vital metrics for your business.
All of the orders that ShipBob processes are updated in real-time through their central dashboard. Answering customer questions becomes extremely easy when you have all the information at hand, including ecommerce order tracking numbers.
With ShipBob, packages won’t have our name printed anywhere but the shipping label, so your customers won’t be able to tell the difference.
Do you have packaging that you’re not ready to give up? No problem. ShipBob understands that unboxing is a vital part of the brand experience and will pack your orders in your own custom packaging.
ShipBob ships hundreds of thousands of packages with the four major U.S. carriers daily. They’ve negotiated bulk shipping discounts, so the savings are always passed onto you.