Updated note: With the COVID-19 pandemic, ShipBob’s fulfillment network remains fully operational. We’re taking all precautions to reduce the spread of the novel coronavirus and keep our employees safe. If you need help fulfilling orders, request a pricing quote here. Learn more at our COVID-19 updates page.
Fulfilling and shipping orders out of country can be complex and costly, even to neighboring countries like the US. If your online store is based in Canada and you’re getting a significant amount of traffic from the US, then fulfilling orders to the US may be an easy way to grow sales.
ShipBob makes shipping to the US simple for Canadian businesses. Our network of fulfillment centers can ship to various parts of the US quickly and efficiently. And with ShipBob, you get a ton of useful features and tools to bulk international shipping discounts and optimized shipping routes.
The end result? Fulfilling orders to the US with ShipBob won’t cause you any added stress, and you can start raking in new business without worrying about international logistics.
Hear from a Canadian company using ShipBob’s services
ShipBob helps many Canadian companies break into the US market and keep costs low when shipping to their American customers. One brand, Bathorium, started looking for a 3PL with a strong US presence because of how expensive it was to ship orders from Canada.
Costing about 50% of our average order value, they spent anywhere from $18 to $25 for a one-pound shipment, and it would take a minimum of 7-10 business days to reach the destination. With ShipBob they are able to comfortably assign a shipping cost to each order by pinpointing the product weight and destination zip code.
“In comparison to shipping products to the US from Canada, which can be extremely variable in cost, fulfillment by ShipBob is much easier to estimate because we know the true fulfillment cost. It makes it a lot easier to spend marketing dollars when we know exactly what shipping costs are going to be.”
Greg MacDonald, CEO & Founder of Bathorium
3 difficulties that many Canadian ecommerce businesses face when shipping to the US
Ecommerce fulfillment is already complex enough, but international fulfillment adds several complicating factors to the process. Many ecommerce businesses don’t ship internationally for the following reasons.
If you get the postage wrong, your package may be sent back as soon as it arrives in the destination country. Calculating postage is also more complex for international shipping than domestic, so make sure you’ve applied enough.
International shipping incurs added shipping fees as well, including import duties. These fees vary by country, so international shipping requires detailed knowledge of each country’s shipping rules.
Providing your customers with accurate estimates of delivery timelines is crucial. But, making these calculations is tougher when shipping internationally, and delivery timelines are much longer as well.
The combination of extended timelines and added costs might discourage customers from ordering from a different country, unless you’ve got the infrastructure and expertise to optimize shipping routes. This is what ShipBob can do for your business.
How ShipBob makes shipping to the US easy for Canadian ecommerce businesses
Shipping to the US from Canada is much simpler and more straightforward than, say, Africa or the Middle East, but it still requires extra legwork and expertise. With ShipBob, shipping to the US from Canada isn’t just low-effort, it’s no-effort: We take care of everything, and our distribution infrastructure provides cheaper rates and faster deliveries.
Unlike most other 3PLs that operate out of one fulfillment center, ShipBob has fulfillment centers located in different regions across the US. For example, when a customer in New York City places an order it can ship from our Pennsylvania fulfillment center, while an order placed from San Diego can ship from our Moreno Valley warehouse.
The ability to split inventory across multiple fulfillment centers shortens shipping distances, lowers your rates, and gets your products into customer’s hands quicker.
Connecting your store with ShipBob’s software is simple: We’re integrated with top ecommerce platforms, so orders placed at your store are automatically forwarded to our fulfillment centers. Picking lists are generated, and then our fulfillment professionals prepare and ship the order (with tracking info sent to the customer).
Cheaper international shipping rates
Our extensive distribution infrastructure isn’t the only way that we can lower your shipping rates. ShipBob also has relationships with all the major international mail carriers, so we have access to bulk shipping discounts.
Order fulfillment services at ShipBob’s USA fulfillment centers
When you partner with ShipBob you get more than just pick and pack services. We’re a full-suite fulfillment solution that offers a range of useful tools for making your business more efficient and profitable.
Our software not only optimizes shipping, but also provides you with extensive inventory and order management tools that give you comprehensive oversight and control of the fulfillment process. Add to that our top shelf integrations and you’ve got everything you need for pain-free, efficient fulfillment.
Free and subtle packing supplies
Nobody wants the name of their 3PL plastered all over their packaging. That’s why ShipBob provides free white label service. (The only place you’ll see our name is on the shipping label.) No surprise fees either! Standard packing materials are included in your ShipBob quote, and you can also use your own custom, branded boxes and poly mailers.
Reports & analytics
When we say full-suite, we mean it. Our platform also produces insightful data reports and analytics that let you get inside the numbers and improve your business strategy. With ShipBob, it’s simple to predict demand, forecast inventory, and make supply chain optimizations.
How it works
Setting up fulfillment with ShipBob is straightforward. You sync your store with ShipBob’s platform and then ship your products to a ShipBob fulfillment center. From there, orders placed at your store are forwarded to a ShipBob fulfillment center, and our fulfillment professionals pick, pack, and ship the order.
When is the right time to outsource fulfillment to the US with a 3PL?
It depends. If it’s only a couple of monthly orders, then it may not be worth it because of the added cost and complexity of international fulfillment. However, if your online store is getting a steady stream of traffic from the US, then you’re likely missing out on significant amount of potential business.
Furthermore, with a 3PL there’s no added complexity or difficulty to fulfillment. Your 3PL partner has the knowledge and infrastructure to ship internationally at a low cost. Hiring a 3PL can solve a number of other problems for your business as well:
- Warehousing: Is your warehouse overpacked and disorganized? A 3PL will securely store your products in a clean, safe environment with expert warehouse management.
- Inventory management: Keep your inventory levels accurate with built-in inventory management tools. Track inventory in real-time with ShipBob’s inventory management system.
- Lower shipping rates: Distributing your inventory across multiple fulfillment centers brings your products closer to your customers for better shipping rates.
If the above points fit your fulfillment needs, it may help to partner with an order fulfillment company. A fulfillment provider such as ShipBob can help with kitting and warehouse management, providing two-day shipping, and everything else related to ecommerce order fulfillment.
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