Wollongong Fulfillment Solutions

Whether you’re a Wollongong-based business or looking for a better fulfillment solution in Australia, ShipBob’s global fulfillment offering can you compete and reach more customers.

ShipBob operates a growing fulfillment network with locations in Sydney and Melbourne, as well as across America, Canada, the UK, Europe, and more.

Read on to learn about how ShipBob’s fulfillment solutions can help you sell more across the globe.

We did a lot of research on where to go for fulfillment. We’d initially been thinking of some more local businesses, but we knew we had plans to scale and grow overseas later on, and that was our biggest reason for choosing ShipBob.

Nakisah Williams,

founder of Craft Club Co.

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Deliver a Better Experience for AustralianCustomers

To help more brands sell more in Australia, ShipBob operates both a Sydney and Melbourne-based fulfillment center. This way, merchants can reduce shipping costs and last-mile delivery for Australian-based customers while saving time on logistics operations as you expand.

If you’re a business located in Wollongong or any other city in NSW or Australia, you can better serve local customers while also expanding customer reach by storing and shipping orders from any other ShipBob location across the globe.

For more information about our New South Wales and Victoria fulfillment locations, click here.

Why ShipBob for international fulfillment?

By storing inventory across the globe, you have the opportunity to expand your customer reach while meeting their expectations around fast, affordable shipping.

The biggest logistical problem that our organisation has had in recent years is one faced by hundreds of businesses around Australia. The tyranny of distance.

With ShipBob, we’ve been able to remove that. With hubs in Sydney and Melbourne, which are two of our largest markets, we’ve been able to put our products closer to those who want them. We’ve been able to cut our freight and postage spend while removing labour costs.

For Betoota Outfitters, working with ShipBob has been easy and affordable. It’s been the perfect growth partner for our organisation and we look forward to working with them for years to come.”

Errol Parker, Editor-at-Large, The Betoota Advocate

ShipBob’s entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your ecommerce supply chain.

“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfillment center. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”

Nathan Garrison, Co-Founder and CEO of Sharkbanz

You can store inventory in one or several of our locations and we take care of the rest – warehouse receiving, fulfillment, and automated shipping.

“As an Australian business, we’re excited to gain access to ShipBob’s fulfillment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.

However, with ShipBob’s easy-to-use, functional, and reliable software, as well as their knowledgeable, responsive team, ShipBob has done a stellar job of supporting our growth in North America, our largest market. We’re keen for and confident that they will bring the same expertise to Australia.”

Zula Badral, Head of Operations at Karst

Save on fulfillment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth

Distributed inventory

With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.