Queensland Fulfilment Solutions

Whether you’re a Queensland-based business or you’re looking to expand into Australia (or across the world), ShipBob has you covered.

ShipBob offers order fulfilment solutions across the globe, including fulfilment locations in Sydney and Melbourne. With ShipBob, you can provide an exceptional customer experience for your Australian-based customers by reducing shipping costs and transit times. 

Learn more about how ShipBob’s Queensland fulfilment solutions can help your business grow. 

ShipBob pulls me out of having to deal with the physical labour side of the business, which allows me more time to focus on making and marketing music. It’s an automated flow that lets me spend less time on things that aren’t making money.

Lee Nania,

Founder of SubSubmarine

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Expand Your Business Across Australia

You can send inventory to ShipBob’s Sydney and/or Melbourne-based fulfilment centres. ShipBob also operates locations across the globe. By storing inventory in regions where your customers are located, you have the opportunity to expand your customer reach and meet expectations around fast, affordable shipping.

No matter where your customers are located, you can provide a consistent experience to have them shop online with you again.

Convenient locations

When it comes to choosing the fulfilment centre(s) that make the most sense for your business to store inventory in and ship orders from, ShipBob takes a data-driven approach, analising your orders to see where the most optimal spot is for the fastest transit times and lowest shipping costs.

“It’s so helpful knowing that we have the options to expand so easily. We know that we can compare markets simply, and because ShipBob has already set up multiple fulfilment centres in various countries, it’s a simple choice. We don’t need to compare the logistics as intensely.”

Nakisah Williams, Founder of Craft Club Co.

Shipping times & couriers

Once you ship inventory to our Australian location, you have the option to choose between standard or expedited shipping options. The average transit time to all of Australia is 1-7 business days. ShipBob partners with Australia Post for shipments within Australia.

“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfilment centre. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”

Nathan Garrison, Co-Founder and CEO of Sharkbanz

Why ShipBob?

ShipBob is a best-in-class international fulfilment provider. Our entire distribution network is powered by the same technology, which provides more visibility, transparency, and consistency throughout your ecommerce supply chain.

“As an Australian business, we’re excited to gain access to ShipBob’s fulfilment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.

However, with ShipBob’s easy-to-use, functional, and reliable software, as well as their knowledgeable, responsive team, ShipBob has done a stellar job of supporting our growth in North America, our largest market. We’re keen for and confident that they will bring the same expertise to Australia.”

Zula Badral, Head of Operations at Karst

ShipBob partners with some of the biggest names in Australia to ship orders to consumers.

“The biggest logistical problem that our organisation has had in recent years is one faced by hundreds of businesses around Australia. The tyranny of distance.

With ShipBob, we’ve been able to remove that. With hubs in Sydney and Melbourne, which are two of our largest markets, we’ve been able to put our products closer to those who want them. We’ve been able to cut our freight and postage spend while removing labour costs.

For Betoota Outfitters, working with ShipBob has been easy and affordable. It’s been the perfect growth partner for our organisation and we look forward to working with them for years to come.

Errol Parker, Editor-at-Large, The Betoota Advocate

Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth

Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.