Australian Capital Territory Fulfilment Services
Looking for a fulfilment provider to help your Australian Capital Territory-based ecommerce business?
ShipBob can help!
ShipBob operates a growing international fulfilment network withlocations in Melbourne and Sydney.
With ShipBob, you can provide an exceptional customer experience for your customers by reducing shipping costs and transit times (and even expanding into new markets outside the country).
Read on to learn about ShipBob’s fulfilment solutions.
I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfilment centre. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.
Co-Founder and CEO of Sharkbanz
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Sell More Across Australia with ShipBob
By fulfiling orders with ShipBob, you can save money while expanding your business domestically and internationally. By storing inventory in our Sydney and/or Melbourne fulfilment centres, we can automatically fulfil orders as they are placed from the fulfilment centre closest to the end destination.
ShipBob’s team works hard to make the process of getting started easy. We will walk you through everything needed in a detailed implementation process.
Go global with ShipBob
ShipBob can help you simplify international shipping with a truly global solution.
Our team provides best-in-class supply chain solutions and fulfils global orders from Australia and other locations (the USA, UK, EU, and Canada) to meet customer expectations.
Partner with ShipBob and you can ship the amount of inventory based on demand in certain locations. From there, our technology searches the top mail couriers and finds the fastest and most cost-effective routes, so you get the best routes for each package.
ShipBob works closely with top couriers to offer shipping discounts on bulk international shipments. You don’t have to pay customs duties on each package and get premium shipping rates when you bulk ship your inventory to our fulfilment centres.
“Working with ShipBob has been great. Being able to take advantage of USPS’s Media Mail shipping rates through ShipBob has helped out a ton.”
Lee Nania, Founder of SubSubmarine
Using a single login to ShipBob’s dashboard, you can check real-time inventory counts at each fulfilment centre, set reorder points, view outstanding orders, track packages, and much more.
“As an Australian business, we’re excited to gain access to ShipBob’s fulfilment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.
However, with ShipBob’s easy-to-use, functional, and reliable software, as well as their knowledgeable, responsive team, ShipBob has done a stellar job of supporting our growth in North America, our largest market. We’re keen for and confident that they will bring the same expertise to Australia.”
Zula Badral, Head of Operations at Karst
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.