Canberra Fulfillment Solutions

Are you a Canberra-based business looking to expand your fulfillment and shipping capacity?

ShipBob is an international 3PL that partners with online brands to save time on logistics operations tasks and streamline their ecommerce fulfillment process.

ShipBob operates a growing international fulfillment network,including locations in Sydney and Melbourne. With ShipBob, you can provide an exceptional customer experience for your Australian-based customers by reducing shipping costs and transit times while expanding into new markets outside the country. 

Whether you’re solely interested in shipping to Caberra or all of your Australian customers, or you want to expand outside of Australia, ShipBob can help.

As an Australian business, we’re excited to gain access to ShipBob’s fulfillment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.

Zula Badral,

Head of Operations at Karst

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Sell More Across Australia with ShipBob

Ecommerce revenue in Australia is expected to grow 6.2% annually until 2026. There’s never been a better time to grow your business by serving more Canberra- and overall Australia-based customers.

Having ShipBob fulfill your orders in Australia means ease of expansion to other countries once you grow, allowing you to save money while expanding your business internationally.

It works by you shipping your inventory to our Sydney and/or Melbourne fulfillment centers, and us receiving and stowing it away. Once you go through our detailed implementation process, integrate your store(s), and get your products set up in the ShipBob dashboard, we can automatically fulfill your orders.

ShipBob’s team works hard to make the process of getting started easy. You can learn more about our Australia-based fulfillment centers here.

ShipBob: a global fulfillment partner you can depend on

“It’s so helpful knowing that we have the options to expand so easily. We know that we can compare markets simply, and because ShipBob has already set up multiple fulfillment centers in various countries, it’s a simple choice. We don’t need to compare the logistics as intensely.”

Nakisah Williams, Founder of Craft Club Co.

By storing inventory in Australia and across a global network, you’re able to expand your customer reach while increasing your average order value and improving your cart abandonment rate. 

ShipBob’s entire distribution network is powered by the same technology, which provides visibility, transparency, and consistency throughout your global ecommerce supply chain.

“I can’t tell you how much of a godsend it was that ShipBob opened an Australia fulfillment center. I hope it dominates that market — the alternatives are terrible. ShipBob truly empowers the world of small businesses.”

Nathan Garrison, Co-Founder and CEO of Sharkbanz

With a highly connected logistics network and a dependable partner, you can expand into several distribution centers and get real-time insights on activity and costs related to warehousing, fulfillment, and shipping.

From the ShipBob dashboard, you inventory counts in real time, set automatic reorder notification points, filter all orders by status, and more.

“When I worked for the old label, I shipped orders myself through the Australian Post. I had to manually fill out customs forms, put together the box, pack every order, and run to the post office myself. It would take me a full week to send out over a hundred orders and I would spend up to two hours at the post office.

There is also no tracking for economy postage once it leaves Australia, and orders were getting lost all over the world after they left the country. It was a logistical nightmare when we fulfilled orders ourselves. I was about ready to launch SubSubmarine, and then COVID-19 hit.

Shipping methods suddenly became more limited and expensive to the point where it would not be feasible to ship through the Australian Post to fans in America (costing about 20 USD or 28 Australian dollars per package and getting stuck in transit). Learning from that experience, I needed to find a viable solution to both of these issues, which is where ShipBob came in.”

Lee Nania, Founder of SubSubmarine

Save on fulfillment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they find the predictable pricing structure to be helpful as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth

Distributed inventory

With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.