Subscription Box Inventory Management Services
Managing customer subscriptions requires a more complex inventory management system.
The right technology and logistics support are needed to grow and scale your subscription business.
Countless of fast-growing ecommerce brands choose ShipBob as their fulfilment partner to help scale their subscription services and better serve customers. Read on to learn more.
ShipBob integrates with Gorgias, too, which streamlines our shipping-related inquiries and processes, and makes it much easier to manage our tech stack and subscription orders.
Aaron Patterson,
COO of The Adventure Challenge
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ShipBob’s subscription inventory management solutions
In order for customers who place one-off orders to become subscribers, the post-purchase experience and ability to build direct relationships are critical for long-term growth.
Automate the fulfilment process
Brands that offer subscription orders highly benefit from partnering with an omnichannel fulfilment provider like ShipBob to automate fulfilment.
By connecting your online store with ShipBob’s technology, orders are fulfilled affordably and more efficiently.
ShipBob’s cloud-based fulfilment platform integrates with leading ecommerce platforms to create a streamlined fulfilment flow for subscription orders. We also partner with leading subscription solutions to help you build a winning tech stack.
“We offer subscription orders on our site with the choice of delivery every 30, 45, or 60 days. ReCharge and ShipBob work very well together for this”
Michael Peters, VP of E-Commerce Operations at TB12
Built-in inventory management tools
ShipBob’s built-in inventory management tools reduces risks related to common inventory management challenges, such as inventory shrinkage, inaccurate inventory reports, stockouts, and backorders.
“We have a Shopify store but do not use Shopify to track inventory. In terms of tracking inventory, we use ShipBob for everything — to be able to track each bottle of perfume, what we have left, and what we’ve shipped, while getting a lot more information on each order.”
Ines Guien, Vice President of Operations at Dossier
Fast and reliable shipping
If you want to make a great first impression, offering reliable shipping is important. If they liked the experience enough the first time, they may end up subscribing.
ShipBob has great relationships with all major couriers and provides discounted shipping rates. Depending on your exact needs, we provide a wide range of shipping options from international to expedited shipping.
Even from just one fulfilment centre, ShipBob offers 100% 2-day shipping coverage across the continental US. With ShipBob, you can meet customer expectations around speed and convenience, and drive loyalty through reliable and fast shipping.
Read on to learn more about ShipBob’s omnichannel fulfilment capabilities.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
100% Coverage Across the Continental US
If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.
You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Inventory management
At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.
Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
