Subscription Box Inventory Management Services

Managing customer subscriptions requires a more complex inventory management system.

The right technology and logistics support are needed to grow and scale your subscription business.

Countless of fast-growing ecommerce brands choose ShipBob as their fulfilment partner to help scale their subscription services and better serve customers. Read on to learn more.

ShipBob integrates with Gorgias, too, which streamlines our shipping-related inquiries and processes, and makes it much easier to manage our tech stack and subscription orders.

Aaron Patterson,

COO of The Adventure Challenge

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ShipBob’s subscription inventory management solutions

In order for customers who place one-off orders to become subscribers, the post-purchase experience and ability to build direct relationships are critical for long-term growth.

Automate the fulfilment process

Brands that offer subscription orders highly benefit from partnering with an omnichannel fulfilment provider like ShipBob to automate fulfilment.

By connecting your online store with ShipBob’s technology, orders are fulfiled affordably and more efficiently.

ShipBob’s cloud-based fulfilment platform integrates with leading ecommerce platforms to create a streamlined fulfilment flow for subscription orders. We also partner with leading subscription solutions to help you build a winning tech stack.

“We offer subscription orders on our site with the choice of delivery every 30, 45, or 60 days. ReCharge and ShipBob work very well together for this”

Michael Peters, VP of E-Commerce Operations at TB12

Built-in inventory management tools

ShipBob’s built-in inventory management tools reduces risks related to common inventory management challenges, such as inventory shrinkage, inaccurate inventory reports, stockouts, and backorders.

“We have a Shopify store but do not use Shopify to track inventory. In terms of tracking inventory, we use ShipBob for everything — to be able to track each bottle of perfume, what we have left, and what we’ve shipped, while getting a lot more information on each order.”

 Ines Guien, Vice President of Operations at Dossier

Fast and reliable shipping

If you want to make a great first impression, offering reliable shipping is important. If they liked the experience enough the first time, they may end up subscribing. 

ShipBob has great relationships with all major carriers and provides discounted shipping rates. Depending on your exact needs, we provide a wide range of shipping options from international to expedited shipping

Even from just one fulfilment centre, ShipBob offers a range of quick and cheap shipping options to help you reach a global audience. With ShipBob, you can meet customer expectations around speed and convenience, and drive loyalty through reliable and fast shipping.

“By partnering with ShipBob, we’ve been able to not only ship from the UK but start shipping from a fulfilment centre in the US to fulfil in-country orders for a much cheaper shipping cost. In the early stages of a brand like ours, we are focused on improving the customer experience. The customer comes first. We want them to get their product on time, intact, and with minimal shipping fees.”

Will Kerr, Apparel Lead at Quadrant

Read on to learn more about ShipBob’s omnichannel fulfilment capabilities.

Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

Go Global Easily

ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.

Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Inventory management

At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.

Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth