Ecommerce is making it easier for people to stay on top of their health. Thanks to technology, modern healthcare, and innovation, ecommerce brands that offer medical device and equipment are growing.
But fulfiling and shipping medical devices and equipment comes with its own set of challenges. That’s why many fast-growing medical device brands outsource fulfilment to a 3PL like ShipBob to alleviate time, money, and headaches.
ShipBob’s analytics tool is also really cool. It helps us a lot with planning inventory reorders, seeing when SKUs are going to run out, and we can even set up email notifications so that we’re alerted when a SKU has less than a certain quantity left. There is a lot of value in their technology.
CEO & Co-Founder of MDacne
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What is medical devices and equipment fulfilment?
Medical device and equipment fulfilment involves the process of safely storing product and picking, packing, and shipping orders to end users. Medical device and equipment products include thermometers to food sensitivity kits. These types of products require extra care during the fulfilment process.
ShipBob’s order fulfilment process
ShipBob has partnered with a wide range of cosmetics and beauty brands to help optimise their order fulfilment process. Once we receive your inventory at one or more of our fulfilment centre locations, it is then stored in our warehouse until items are ready to be fulfiled.
Once orders are placed on your online store, our fulfilment experts pick and pack items and ship orders as fast as possible. We partner with top shipping carriers and negotiate bulk shipping rates to pass the savings on to you and your customers.
ShipBob makes it easy to track the entire inventory and order management process from a single dashboard. Your ShipBob dashboard offers powerful data and analytics reporting that provides deep insights into your supply chain. With this data you can continuously optimise and improve your retail supply chain, accurately forecast inventory, prepare for seasonal fluctuations in sales, and much more.
“When you’re dealing with logistics, you want everything to flow, and ShipBob has been able to help out with pretty much every shipping issue we’ve come across.”
ShipBob makes it easy to outsource fulfilment. ShipBob offers direct integration with leading ecommerce platforms, including Shopify and Shopify Plus, WooCommerce, Squarespace, Wix, and Square Online.
Once you connect your store with ShipBob’s technology, you can choose which fulfilment centre locations (across the US and in Canada, Australia, the EU, and the UK) to store inventory in. Once we receive and store your inventory, orders placed on your online store will automatically be sent to ShipBob to be picked, packed, and shipped.
You can track the entire fulfilment process from the ShipBob’s dashboard, and you can view inventory levels and order status all in real time.
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.