Fulfilment Dashboards & Analytics
With ShipBob, you get the best of both worlds. Not only do we take care of fulfilment for you, we also provide full visibility into the entire process. ShipBob’s entire fulfilment network is powered by our proprietary tech stack, which means you get insights into real-time inventory levels, fulfilment performance, shipping data, and more all from one dashboard.
With ShipBob, I have experienced peace of mind and a high-tech solution that allowed me to be removed from that day-to-day fulfilment process like how I was at the previous 3PL.
Courtney Lee,
founder of Prymal
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Dashboard Features
ShipBob dashboard that integrates with all the major ecommerce platforms, including Shopify, BigCommerce, WooCommerce, Wix, and Squarespace.
Cloud-based
ShipBob’s dashboard provides automatic updates, tight security, and compatibility with any operating system or hardware. Because it’s cloud-based, it requires no IT resources or strain and helps lower operating costs.
Easy integration
ShipBob’s fulfilment solution easily integrates with major ecommerce platforms to create a seamless order fulfilment process. These integrations automate order management and fulfilment, pushing information from one application to another. This helps reduce human errors associated with manual data entry, as well as picking, packing, and shipping.
Advanced reporting
Keep track of what’s important, including peak fulfilment times, expense breakdowns, revenue of orders shipped by day, sales by channel, forecasted demand, sales and quantity of orders by USPS zone, and much more. These insights can help you plan ahead and make strategic business decisions for fulfilment, inventory, and more.
View your current vs ideal inventory distribution in ShipBob’s fulfilment dashboard to reduce transit times, shipping costs, and your average shipping zone.
View fulfilment metrics in ShipBob’s fulfilment dashboard, such as % of orders fulfiled on time, your average all-in fulfilment cost per order (including picking, packing, shipping, packaging, and more), revenue per order, and more.
View your current shipping transit times and top selling states in ShipBob’s fulfilment dashboard.
Fast onboarding
Getting set up with ShipBob is simple. All major ecommerce platforms and marketplaces are seamlessly integrated with our technology, so it only takes a couple of minutes to sync your store and import your products and SKUs. Then, send us your inventory.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
