Posts Written by
Kristina Lopienski
Kristina is the Director of Marketing Communications at ShipBob, where she writes various articles, case studies, and other resources to help ecommerce brands grow their business.
On-Time Delivery in 2023: KPIs, Challenges, and How to Optimise Your OTD Strategy
Learn how to track and improve your on-time delivery rate, why it’s important, and how it can impact the profitability of your business.
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Warehouse Efficiency: 8 Steps to Measure and Improve
Learn how to measure and improve warehouse efficiency for your ecommerce business by following these 8 simple steps.
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How Ecoy Achieves a 99.99% Order Accuracy Rate Outsourcing Fulfilment to ShipBob [Case Study]
Learn how Ecoy switched from a small 3PL to ShipBob and reduced mis-picks, gained transparent billing, and more.
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A Complete Guide to Zone Skipping Logistics Strategy
If your business ships a high volume of orders to a specific region, learn how zone skipping can save on costs and reduce delivery timelines.
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How to Create an Unbeatable Retail Customer Experience in 2023
Learn how to establish an exceptional retail experience for your customers this year by establishing an omnichannel strategy.
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What is a Delivery Exception, How to Prevent it & What to Do if it’s Inevitable
Delivery exceptions occur when a package is temporarily delayed in transit. Learn all the situations and causes, and how to resolve them.
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Available-to-Promise (ATP) Inventory Guide & Solutions
Learn what available-to-promise (ATP) entails, how to calculate it, and how to easily track inventory with the right systems and technology.
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Ecommerce Warehousing 101: Types, Benefits, & Best Practices for 2023 and Beyond
Every growing brand needs an ecommerce warehouse. Learn what ecommerce warehousing is, the types that are available, and best practices for running one.
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Abnormal Spoilage 101: Causes, Calculation, and Prevention Explained
Learn how to handle abnormal spoilage, how to calculate normal spoilage amounts, and the steps you can take to prevent it.
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Switching 3PLs: How to Know it’s Time to Change Fulfilment Providers & What to Look for in a New 3PL
Not all 3PLs are created equal. Hear lessons learned from other brands, tips on switching 3PLs, and key steps for a smooth transition.
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