Scale CBD Fulfillment With the Tech-Driven 3PL Expertise Your Brand Needs
Cut carrier confusion and U.S. shipping costs so your CBD brand can scale.
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What CBD brands need from a fulfillment partner
Fulfilling CBD products at scale requires more than just warehouse space; it demands expert carrier optimization, lot control capabilities, and the infrastructure to manage inventory freshness. Whether you’re shipping tinctures, gummies, or topicals, here’s what to look for in a U.S. fulfillment partner built for modern CBD brands.
Carrier expertise for CBD shipments
Carriers apply inconsistent rules to hemp-derived products, making CBD shipping a daily challenge for wellness brands. Choose a fulfillment partner that can ship eligible CBD products at scale, leverage technology for optimal carrier selection, and sync delivery tracking across all your sales channels.
Shipping that protects your margins
Dense tinctures and starter kits can be expensive to ship when every order leaves from a single warehouse, and mounting label costs quickly erode margins. Distributing inventory across different regions of the country – or better yet, selecting a provider that automates this process – helps reduce your average shipping zone and protect profits.
Managing DTC, subscriptions, and wholesale orders
Juggling Shopify, subscription renewals, and wholesale purchase orders (each with its own file format and inventory deductions) creates unnecessary complexity for growing CBD brands. Look for a unified platform that consolidates all channels, supports EDI-compliant fulfillment for major retailers (like Walmart, Target, and CVS), and maintains one real-time stock count for every SKU.
Staying ahead of expiration dates
Overlooking lot codes can leave capital tied up in aging tinctures and edibles, and create unnecessary write-offs. Work with a 3PL that has lot management capabilities, including the ability to record lot and expiration data at the SKU level and FIFO (First In, First Out) or FEFO (First Expired, First Out) inventory management to ensure products with the earliest expiration date are picked first.
Protecting product quality during hot months
Excessive heat degrades cannabinoids and carrier oils, threatening product potency when pallets sit in non-temperature-controlled facilities. Select a 3PL that offers fulfillment centers with temperature-controlled storage so products can be stored in stable conditions and remain viable.
ShipBob’s fulfillment solutions that CBD brands care about
ShipBob helps CBD brands simplify logistics from manufacturing to delivery. With carrier-vetted CBD shipping, distributed inventory, and unified omnichannel fulfillment, you can scale your wellness brand efficiently – whether you sell DTC, through subscriptions, or to major retail partners.
CBD shipping eligibility
ShipBob offers fulfillment for select CBD products that meet specific requirements regarding hemp-derived ingredients, such as Delta-9 THC content below 0.3% by weight and non-intoxicating formulations. Through ShipBob’s internal product vetting process, we verify that products meet necessary criteria for fulfillment.
Our team works closely with merchants during this vetting process, providing clear expectations so you can confidently hand off your CBD fulfillment to a reliable, capable partner.
Distributed inventory network
ShipBob empowers brands to strategically store inventory across multiple fulfillment centers, bringing products closer to customers nationwide. This reduces shipping distances and shipping zones, cutting costs and helping you maintain healthy margins on every order.
Our platform automates inventory allocation and order routing through the Inventory Placement Program, so you can optimize shipping zones without the manual hassle. Enjoy faster, more affordable deliveries that protect your bottom line.
Unified omnichannel platform
ShipBob’s all-in-one fulfillment platform seamlessly connects your DTC, subscription, and wholesale channels, so you can manage every order type from a single dashboard. With real-time inventory tracking and automated inventory sync across platforms like Shopify, subscription tools (e.g., Recharge), and EDI-enabled retail partners, you always have a single, accurate inventory count for every SKU.
Our robust integrations and EDI support for major retailers like Target and Walmart make it easy to expand into new channels and retailers, while managing one pool of inventory that serves all your platforms. Simplify your operations and scale confidently with a fulfillment partner built for modern, multichannel brands.
Automated lot tracking
ShipBob’s lot control features make it easy to track and manage inventory with expiration dates at the SKU level. When you send inventory, simply mark it as a lot product in your ShipBob dashboard and provide the lot number and expiration date. ShipBob will store each lot separately for full traceability.
Our fulfillment logic is designed to always ship items with the nearest expiration date first (FEFO), helping you minimize waste and maintain inventory quality at scale.
Temperature-controlled storage
Depending on your needs, ShipBob offers fulfillment centers that are temperature-controlled to help maintain product integrity during warmer months. This provides stable storage conditions for sensitive items, such as supplements, health and wellness products, and other heat-sensitive goods.
With a network of facilities across the U.S., ShipBob helps brands confidently deliver quality products year-round.
Types of CBD products that companies fulfill with ShipBob
- Ingestibles
- Tinctures and oils
- Gummies and edibles
- Capsules and softgels
- Beverages (teas, coffee, drink mixes, energy shots)
- Topicals
- Creams, balms, and salves
- Lotions and body butters
- Roll-ons and pain relief sticks
- Patches
- Skincare and beauty
- Serums and face masks
- Lip balms
- Skincare sets
- Beard oils and massage oils
- Bath and body
- Bath bombs and bath salts
- Soaps and candles
- Hand sanitizers
- Pet products
- Treats and chews
- Oils and patches
- Specialty products
- Nasal and oral sprays
- Sleep aids
- Sample packs
Success story: ZBiotics scaled probiotic fulfillment while maintaining product quality and reducing shipping costs.
ZBiotics, a biotech wellness brand selling probiotic drinks, needed a fulfillment partner that could handle temperature-sensitive inventory, manage lot tracking, and scale fulfillment across multiple channels. As the company grew from DTC sales into retail partnerships, they faced challenges managing lot tracking for products with expiration dates, maintaining product integrity, and keeping shipping costs under control across multiple channels.
By partnering with ShipBob, ZBiotics gained access to fulfillment centers that offer temperature-controlled storage so products could be stored in stable conditions, automated lot tracking that utilized FEFO prioritization, and leveraged the Inventory Placement Program to reduce their average shipping zone.
ShipBob’s unified platform also allowed them to seamlessly manage DTC orders, subscription renewals, and wholesale shipments to major retailers like Walmart or Target from a single dashboard.
ShipBob services all customers benefit from
- Connectivity & integrations: ShipBob’s 50+ turnkey integrations with all major ecommerce channels and tools – including Shopify, Gorgias, Klaviyo, NetSuite, Loop, AfterShip, and more – enable you to grow your business smarter, faster, and stronger than ever before. In addition to the ShipBob App Store that lets you instantly connect your tech stack, you can also leverage ShipBob’s Develop API for custom builds.
- Transparent, cost-effective pricing: Unlike many 3PLs, ShipBob has easy-to-predict billing that makes it easy to plan for spend, without too many line items. ShipBob also negotiates rates with carriers and passes those savings on to you.
- Real-time visibility: Track shipments, orders, and inventory across locations from one dashboard. Manage one pool of inventory across sales channels and push stock levels back to your store so you don’t oversell.
- Full-stack fulfillment platform: With ShipBob, you get an all-in-one OMS, IMS, WMS, RMS, TMS, and analytics for a consolidated tech stack. ShipBob’s platform acts as a mini-ERP, being a single source of truth for your orders and inventory.
- Easy, comprehensive onboarding: We’ve onboarded thousands of ecommerce merchants and helped some of the fastest-growing brands scale effortlessly. Our implementation team sets you up for success with everything from configuring your ship options, to syncing your online store.
- Support for growth: ShipBob aims to be the last fulfillment partner you’ll need. Whether you’re shipping 1,000 orders per month or 200,000, we have you covered. With a large fulfillment network to scale into, new channels to expand into, and additional capabilities to tap into, you won’t outgrow ShipBob.
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How it works
How ShipBob goes from your online store to your customer’s door
1. Connect
Connect your store, import your products, then send us your inventory.
2. Store
We store your inventory in any combination of our fulfillment centers.
3. Ship
As soon as a customer places an order, we ship it from the nearest fulfillment center.
FAQs about CBD fulfillment
Can ShipBob fulfill and ship CBD products?
Yes. ShipBob can fulfill and ship select CBD products within the U.S. that meet strict internal product requirements, including hemp-derived CBD with less than 0.3% Delta-9 THC by weight, and is not derived from cannabis, nor advertised as intoxicating.
How does ShipBob support CBD brands shipping approved products?
ShipBob works with merchants during the required internal product vetting process to receive the necessary written confirmation for restricted products. ShipBob then leverages its proprietary technology to help optimize carrier selection for shipping restricted items.
Which carriers does ShipBob use for approved CBD shipments?
ShipBob’s proprietary technology features a Decision Engine that matches each order with its optimal carrier based on service level, destination, and carrier requirements for restricted products. ShipBob also leverages its deep carrier partnerships and various ship options to provide fast, cost-effective shipping for approved products.
Does ShipBob offer temperature-controlled storage for sensitive products?
Yes, ShipBob offers fulfillment centers that are temperature-controlled to provide stable storage conditions for sensitive items. Depending on your inventory needs, you may utilize a ShipBob facility that offers this feature, along with other specialized features like lot tracking, which is essential for managing consumables with expiration dates.
How does ShipBob manage inventory and expiration dates for CBD products?
ShipBob’s platform supports automated lot tracking and expiration date management at the SKU level. We use FEFO prioritization logic to ensure products with the nearest expiration date are shipped first, minimizing waste.
Can ShipBob support both DTC and wholesale CBD orders?
Absolutely. ShipBob’s unified platform allows you to manage DTC, subscription, and wholesale orders from a single dashboard, providing real-time inventory tracking across a shared inventory pool and seamless channel integrations.
How does ShipBob help reduce shipping costs for CBD brands?
By distributing inventory across different regions of the U.S. using the Inventory Placement Program, ShipBob helps you reduce your average shipping zone. This helps you save on shipping costs while providing faster deliveries to your customers.
What steps are required to get my CBD products approved for fulfillment with ShipBob?
You will need to provide detailed product information and supporting documentation (such as lab results) as part of ShipBob’s internal product vetting process for restricted items. ShipBob’s team will review your submission during this process to determine if the products meet ShipBob’s internal requirements for fulfillment.
How does ShipBob optimize shipping for restricted products?
ShipBob utilizes its proprietary Decision Engine technology to optimize carrier selection based on destination and service requirements for restricted products. This technology streamlines the fulfillment process by ensuring efficient order routing and optimal service selection.
Shipping costs are variable in nature, based on weight, dimensions, destination, service, and more. Request your custom quote here: https://www.shipbob.com/quote/.
INTEGRATE ALL OF YOUR TOOLS
Connect to 50+ few-click integrations from our App Store, or build directly with our developer-friendly API
Ship from 60+ global locations
We use our network of fulfillment centers to help you strategically split and manage your inventory to reduce shipping costs and transit times.
FEATURED REPORT
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