High-Volume Order Fulfillment

ShipBob is a best-in-class, international 3PL that has partnered with today’s fastest-growing online brands.

With ShipBob, you can spend less time managing high-volume order fulfillment by outsourcing logistics to the experts. We hold a high order accuracy rate and provide the best services and support your brand needs to stay competitive and meet customer expectations.

With a tech-enabled distribution network, premium technology, and an advanced, user-friendly dashboard, you can keep up with a high volume of orders while keeping costs low and spending less time on logistics operations.

“Our order volume has seen ebbs and flows, and ShipBob has fulfilled over 10,000 shipments per month for us, with Black Friday/Cyber Monday and our summer season being our most in demand times of the year.”

Gerard Ecker, Founder & CEO of Ocean & Co.

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Fast, affordable 2-day shipping

Partnering with ShipBob makes it easy to expand into new market across the world and meet customers’ expectations on affordable, timely shipping. If fulfillment centers are only located on a coast, or in rural locations, you won’t be able to create a truly strategic geographic footprint.

ShipBob can help you optimize your shipping with the ability to store inventory in multiple locations, so you can offer faster, affordable 2-day shipping options for qualified customers. We negotiated discounted shipping rates with major and regional carriers, and we pass the savings on to you and your customers. Our technology automatically optimizes shipping by finding the most affordable and fastest route available.

“As we started to hit that first inflection point of growth, it became apparent we needed to look for a 3PL that could help us expand geographically in the US and also drive down shipping costs and expenses. Since switching to ShipBob from our previous 3PL, our fulfillment cost on comparable orders went down by 25%.”

Michael Peters, VP of E-Commerce Operations at TB12

Inventory and order management

Maintaining inventory levels so you always have the right amount of product at the right time is easier with ShipBob. Our platform allows you to set reorder points to avoid stockouts and analytics to understand your ideal reorder quantity.

“We are very impressed by ShipBob’s transparency, simplicity, and intuitive dashboard. So many 3PLs have either bad or no front-facing software, making it impossible to keep track of what’s leaving or entering the warehouse.

On the supply chain side, I just throw in what we placed at the factory into a WRO in the ShipBob dashboard, and I can see how many units we have on-hand, what’s incoming, what’s at docks, and so on. I can see all of those numbers in a few seconds, and it makes life so much easier.”

Harley Abrams, Operations Manager of SuperSpeed Golf, LLC

Once your store is set up, your ShipBob dashboard provides full visibility into all orders and ecommerce inventory. That includes real-time inventory tracking and shipment tracking, allowing you to quickly search and find specific orders with ease. If a customer inquired about an order, you can view all orders in real time and filter by status.

Transparent pricing

As your business grows, you will find more hidden costs associated to self-fulfilling orders and managing a warehouse. That’s why partnering with a 3PL like ShipBob is a smart investment that can save you time and money. ShipBob provides clear, transparent pricing so there’s no surprises.

If you have unique needs, such as custom packaging, kitting and bundles, custom packing slips, etc., ShipBob can accommodate your business at an additional cost. Quotes are customized to fit each merchants individual needs.

“As we expand with B2B and B2C orders, ShipBob’s pricing structure remains simple without any add-on charges. With most 3PLs, you will see a lot of hidden fees when you do your homework. ShipBob doesn’t play games — the pricing is clear and easy to understand.”

Matt Dryfhout, Founder & CEO of BAKblade

Advanced data and analytics

ShipBob’s technology offers a free advanced data and analytics reporting tool. It offers visual data and deeper insights to help you with everything from year-end reporting, to better supply chain optimization and decision-making.

You can use the analytics reporting tool to allocate inventory accordingly, forecast demand, and track fulfillment and shipping performance.

“ShipBob’s advanced software helps us quickly understand shipping costs and how to improve shipping times and costs by being closer to where our customers are.”

Andrea Lisbona, Founder & CEO of Touchland

Read on to learn more about how ShipBob works.

Distributed inventory

With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering two-day shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

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100% Coverage Across the Continental US

ShipBob’s 2-Day Express Shipping provides 100% coverage in the continental US from even just one fulfillment center.

You can distribute your inventory across ShipBob’s 15+ fulfillment centers within the United States, or just use one.  We leave it up to you to decide where you want us to store your inventory.  We’ll ship 2-Day express orders in 2 days regardless.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

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Inventory management

At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.

Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.

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Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

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End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

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How ShipBob improves your fulfillment and logistics

Save on fulfillment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth