Unique Fulfilment Services

To grow as an ecommerce business, you’ll most likely need a fulfilment solution.

But whether it’s finding the right technology or the right partner, there is no one size fits all.

Your brand and product is unique to the market. That’s why you need fulfilment services that are unique to your needs.

ShipBob offers unique fulfilment services and solutions to support business growth.

As I grow my business, I’ve realized how important little details like analytics and insights are. If I can’t go in and see that information like I can in ShipBob, it’s going to hinder my ability to grow the business. Ultimately, we left our old small fulfilment centre because everything ShipBob offered blew them out of the water.

Juliana Brasil,

Director of Operations at Food Huggers

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Benefits of ShipBob’s unique fulfilment services

No matter where your business is at in the growth stages, ShipBob partners with you to provide fulfilment solutions that meet your needs, including customisation, 2-day shipping solutions, B2B ecommerce capabilities, and much more!

ShipBob’s customisation suite

When you outsource fulfilment, that doesn’t mean you have to choose standard packaging.

ShipBob, you can use branded packaging to create a memorable customer experience. Our proprietary box algorithm uses a triple Cubiscan process to input product dimensions and weights, along with your selected SKU-level packaging preferences.

“I wanted a good unboxing experience and would wrap each pack in tissue paper and add a sticker. I spent about 3 minutes per order on fulfilment. I almost didn’t want orders to come in. I had to find a fulfilment partner and began looking for an all-in-one solution. ShipBob was the exact solution I was looking for.”

Leonie Lynch, Founder & CEO of Juspy 

ShipBob’s WMS

Not ready to fully outsource fulfilment? You can still get access to ShipBob’s warehouse management system (WMS) for your business.

Implement ShipBob’s WMS to better track inventory, manage SKUs, and access fulfilment metrics across all your warehouses to help you manage and improve your operations.

Running a warehouse is unpredictable. But ShipBob has definitely helped with that. Thanks to ShipBob’s WMS, we have access to more data. Now we know how many orders an employee can complete in an hour so we can forecast for labour a lot better than we did before.”

Jourdan Davis, Operations Manager at Pit Viper

Global fulfilment network

ShipBob’s fulfilment centres located around the globe allow you to speed up transit times and benefit from in-country delivery to avoid duties and import taxes.

You can manage inventory and track fulfilment from one login to get logistics transparency in real time, and gain access to ShipBob’s WMS, standard SLAs, and experienced support team.

“We currently use ShipBob fulfilment centres in the US, Canada, Europe, and Australia. Global fulfilment is a huge need in the corporate gifting market and a necessity for our clients. At Postal, we’re building and actively executing an international strategy. There’s no way we’d be able to do this ourselves – but ShipBob’s combination of tech-forward APIs and logistics expertise allows us to scale globally with ease.”

Ben Jablow, VP, Alliances at Postal

B2B ecommerce

ShipBob’s omnichannel capabilities make it easy to expand your supply chain with ease. Leverage ShipBob’s expansive network, EDI integration partners, and speed-to-market to satisfy your retail partners and end consumers alike.

ShipBob’s B2B Fulfilment Suite powers retail dropshipping and retail distribution for other retailers that we’re hoping to partner with in the future, including Target and Walmart, so we’re excited to keep expanding our retail partnerships with ShipBob.”

Aaron Patterson, COO of The Adventure Challenge

2-day shipping

With ShipBob, you get 2-day shipping coverage across 100% of the continental US, even from just one fulfilment centre.

“Once we decided to implement ShipBob’s 2-day shipping for our US orders, we really saw a shift in how fast our orders were shipping. Even when we’ve had one fulfilment centre run out of inventory, orders get pushed to a different fulfilment centre and they still arrive on the customer’s doorstep in 2 days.”

Maria Osorio, Logistics and Operations Director at Oxford Healthspan

Grow with ShipBob

ShipBob makes it easy to get started. Simply connect your online store with ShipBob’s omnichannel fulfilment platform. Once you do, you can choose which fulfilment centres to store inventory in.

Once ShipBob receives inventory, orders placed will be routed to the nearest fulfilment centre. Throughout the fulfilment process, you can manage inventory, view data and analytics including insights on future demand, and manage SKUs all from one single dashboard.

“We do things a little differently than other businesses and require a system that suits our specific needs. I think we went through 5 warehouse management systems before we found ShipBob. By the time we were about to adopt ShipBob’s WMS, we were stuck in our ways and we weren’t sure how switching warehouse management systems again would go. But it turns out ShipBob’s system is set up perfectly for what we need.” 

Clint Sanders, VP of Operations at Bunker Branding
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Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

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100% Coverage Across the Continental US

If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.

You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.

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Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

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Inventory management

At ShipBob, we empower merchants to manage their inventory with the right tools and guidance. It’s easy to view the status of inventory and quantity on hand across locations at any point in time, identify slow-moving inventory with high storage costs, and gain insights into the performance of units sold over time by channel.

Our inventory management software helps you set reminders to proactively replenish inventory with reorder notifications, bundle your products for promotions, make inventory transfer requests, and much more.

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Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

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End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

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Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

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Improve your conversion rate

Not only was TB12 able to achieve 25% cost savings by switching to ShipBob, leveraging ShipBob’s network to offer 2-day shipping increased their conversions as well. 

Learn more about TB12’s growth

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Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth