Online Fulfilment for Ecommerce
Say goodbye to manual work, high shipping costs, and slow delivery times. ShipBob offers online fulfilment that takes the order filling process to the next level. With online fulfilment, you can outsource logistics to ShipBob, a best-in-class 3PL, and monitor, track, and get real-time updates all from one dashboard.
With online fulfilment, you can save time and money while still having full control and flexibility over your fulfilment strategy. Read on to learn how partnering with an online fulfilment partner like 3PL can help you grow your business.
Getting our WooCommerce shop integrated with ShipBob was easy, and it’s been fantastic to have. We can see our orders come in and get fulfiled in real time without any hiccups for the most part, which is great.
Yannick Crespo,
Co-Founder & President of Pot d’Huile
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What is online fulfilment?
Online fulfilment uses integrated technology and automated order processing to improve the efficiently and speed up the fulfilment process. It also provides you with more visibility into the entire fulfilment process with access to advanced data and analytics to improve the entire customer experience.
How does online fulfilment work?
ShipBob owns its entire tech stack, including its proprietary fulfilment software with built-in inventory management tools and a warehouse management system (WMS). Our tech stack powers our entire domestic and international fulfilment network. This allows us to provide real-time inventory and order tracking, plus the ability to have a full overview of the entire fulfilment process from one dashboard.
How do you choose the right online fulfilment partner?
Partnering with a 3PL can increase your AOV by 97%, save your business 120 hours per week, and multiply your order volume 30% YoY, freeing up resources to focus instead on product development, marketing, and business growth.
When choosing a 3PL, make sure to choose one that fits your unique needs. Here are three questions to always ask a potential 3PL:
1. How are you different from other 3PLs?
2. How does your technology work?
3.Where are your fulfilment centres located?
[Related Resource: How to Choose a 3PL for Your Ecommerce Business]
How ShipBob’s online fulfilment works with your store
ShipBob’s technology connects easily with all leading ecommerce platforms. Once you sync your store with ShipBob, you can ship inventory to one or more of our fulfilment centre locations to be quickly picked, picked, and shipped. Here’s how it works.
1. Order is placed
ShipBob receives the order that your customer places so our warehouse workers can begin the fulfilment process.
2. ShipBob picks, packs, and ships the order
ShipBob automatically gives the picker information on where to find the items in our warehouse, so the packer can verify items using our software, and have the order shipped according to its carrier service and speed. Then, tracking is automatically pushed to your store to be shared with the customer.
3. Customers receive packages faster
ShipBob works closely with all couriers to help ensure your customers receive their orders as soon as possible. By splitting inventory across multiple fulfilment centre locations, you can offer customers fast and affordable 2-day shipping via ground. ShipBob also offers a 2-Day Express Shipping Program, which enables you to deliver orders fast for any of our ecommerce store integrations.
Distributed inventory
With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.
Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.
Go Global Easily
ShipBob´s Shipping Program enables fast and cost effective delivery for all UK, European and Global destinations. Working with any of our ecommerce store integrations, you can reach your customers with the best local and international carrier options.
Whether you ship from one or multiple fulfilment centre locations, you can offer fast delivery options to all your customers. Our proprietary algorithm does all the hard work to give you the most cost effective and in-demand delivery options.
Order management
At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.
With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.
Reporting and analytics
To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.
Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.
End-to-end customer experience
We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.
As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.
How ShipBob improves your fulfilment and logistics
Save on fulfilment costs
Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.
Improve your conversion rate
Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.
Store, ship, and grow internationally
Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.
