Multi-Node Fulfilment

Multi-node fulfilment allows for orders to be shipped from locations closest to customers, reducing the number of shipping zones a package must travel through. This model can significantly save ecommerce companies time and money, while keeping customers happy with faster, affordable shipping.

ShipBob offers a robust fulfilment centre network powered by best-in-class proprietary technology.

We love that ShipBob actually operates its fulfilment centres — they know their operations and they are very clear about it. ShipBob having multiple locations was also huge for us. Keeping our inventory in Chicago and Los Angeles has brought cost savings since we ship from the locations that are closest to the customer.

Courtney Lee,

founder of Prymal

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What is Multi-Node Fulfilment?

Multi-node fulfilment refers to a distribution infrastructure network that is strategically designed to help merchants broaden their customer reach while reducing shipping costs and transit times.

Also known as distributed inventory, multi-node fulfilment offers a wide range of fulfilment centre locations in different regions around the globe. Merchants have the freedom to choose which fulfilment locations to store inventory in. This also provides the opportunity for merchants to grow with their fulfilment provider without switching to a different fulfilment solution.

Benefits of Multi-Node Fulfilment

Drive down shipping costs

When you ship from only one warehouse, it can take a long time to reach your end customer. With today’s standard and expectation of two-day shipping, a longer time in transit can prevent your customers from buying from you in the first place or making a repeat purchase. Storing inventory closer to your customers helps lower shipping costs and reduce last-mile delivery times.

Get your orders shipped to customers faster

Multi-node fulfilment lets you significantly reduce delivery times. For instance, if you use fulfilment centres in hubs like Chicago or Los Angeles, you can reach a large amount of the population in different areas of the country. It is easy to get the package delivered the same day to people who live in these cities, because the inventory is already close by. Ultimately, the quicker a customer gets their order, the happier they are.

Spread risk in case of emergencies

Multi-node fulfilment helps you be prepared and have options in the event that your orders can’t leave a particular fulfilment centre. For example, a delivery exception is bad weather that delays an order. There are many catastrophes and natural disasters that prevent shipping couriers from making it to the fulfilment centre or cause delays while in transit. When you split your inventory across geographic areas, you will have backup inventory in other locations.

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Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

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100% Coverage Across the Continental US

If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.

You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.

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Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

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Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

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End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

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Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

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Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

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Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth