FULFILL FASTER, SCALE SMARTER

ShipBob’s Summer ’26 Release

Introducing our latest innovations designed to make fulfillment more reliable, visible, and automated across your entire operation.

Watch Webinar On Demand
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I can’t even remember the last time I was on a call where someone asked me to decide which orders to prioritize. ShipBob’s AI just fulfills what needs to come out first. It’s made my life easier.”
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Mike McPhail

Sr. Director of Distribution at Vuori

SHIPBOB AI

AI built into every part of your ShipBob tech stack

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ShipBob MCP

ShipBob’s MCP connects Claude, OpenAI, VS Code, or any other MCP client directly to your order, inventory, and shipment data, with 70+ read and write tools across 10 domains and easy 1-click OAuth setup.

ShipBob’s Anthropic-approved connector is now live in Claude.

See how our claude connector works
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Bobby

Bobby (in beta) is ShipBob’s new AI agent, built directly into the merchant dashboard. Ask it questions, pull analytics, and take real actions without leaving the platform.

get a demo of bobby
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AI Hub

ShipBob’s AI Hub is your central home for AI at ShipBob. Discover our AI tools, monitor your MCP connections and usage, and find everything in one place in the ShipBob dashboard.

Check Out the aI hub

AI Labs

Visit AI Labs to explore some of the most innovative tools we’re building next and join the waitlist.  

SHIPBOB ROBOTICS

Automation that absorbs your biggest volume spikes

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ShipBob Robotics

ShipBob is deploying autonomous mobile robots across our fulfillment network, starting at our Aurora, IL innovation center. Expect better picking productivity, higher throughput, and more accurate fulfillment, even as orders spike during BFCM, a flash sale, or just on a regular Tuesday.

See Robotics In action
OMNICHANNEL FULFILLMENT

Scale channels without compliance risk

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Retail & Marketplace Compliance Module

Our Retail & Marketplace Compliance Module helps us automate compliance by adding the right rules at every step during B2B order fulfillment, so chargebacks don’t eat up your margin. Per-retailer and per-merchant logic scales globally without manual checks and is fully set up and managed by ShipBob.

See How compliance Coverage Works
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Advanced Kitting Workflow

We’re launching an advanced kitting workflow, purpose-built for more complex orders, so your team isn’t spending time managing one-offs. Every kit is built and documented to spec with authored build guides and reusable retailer templates.

Get a demo of the workflow
SHOPPER EXPERIENCE

Build trust with every customer touchpoint

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TrackBob

Soon, TrackBob will give merchants even more control over the post-purchase experience. Brands will be able to add their colors and fonts, surface full order contents, and display product recommendations to turn the order tracking page into a repeat revenue channel.  

See how you can customize trackBob
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ShipBob Promise

Show customers their exact delivery date before they buy, backed by real shipment data across every zip code, carrier, and fulfillment center in our network. Carriers that can’t meet the promise are automatically excluded and the ones that can are ranked by cost so merchants get the best rate without sacrificing reliability. Beta launching soon.  

See how promise works
RETURNS

Returns that cost less and recover more

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Launching later this year, QR code ShipBob return labels will let customers scan and ship back using ShipBob’s carrier rates, cutting return shipping costs for both sides. Plus, they easily integrate with Loop’s returns portal.

Demo QR Code Return Labels
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AI Resellability Grading for Complex Returns

Soon, we’ll be using computer vision cameras to assess returned items at the station in real-time, grading each one against a merchant’s defined criteria and recommending a disposition instantly. Consistent grading means more items correctly labeled resellable, less inventory written off, and every decision logged for a full audit trail.

See How AI Vision Grading Works
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New Returns Summary Report

Come August, the new Returns Summary Report will give merchants full visibility into returns activity across both carrier and merchant-initiated returns, covering volume, disposition outcomes, and SLA performance with the ability to drill down to the SKU or individual return level.    

Fulfill Faster. Scale Smarter.

Explore Our Full Summer ’26 Release Notes

In addition to the above highlights, we’re releasing dozens of new features and updates to help you scale across channels, geographies, and customer expectations. 

Categories

Omnichannel Advantage

Automated FBA in Canada πŸ‡¨πŸ‡¦

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ShipBob’s automated FBA solution now covers your Amazon Canada store. Create your order once and we handle inbound plans, labels, and the rest. Same process as US FBA orders. Available now for parcel shipments. Learn more

Financial Advantage

Support for Merchant Identifiers in Billing 🌎

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Filter and allocate ShipBob costs by the identifiers your business already runs on like PO IDs and store order IDs. Every charge maps back to the right channel, campaign, or cost center without manual reconciliation.  

Transaction History 🌎 Beta

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No more manual workarounds to validate an invoice. Every billing charge, searchable and filterable directly in the dashboard. Merchants can filter by order, fee, invoice, or credit, customize columns, and use identifiers like PO#, Stored Order ID, and Order Type to find exactly what they need.  

Invoice Summary & Payment Status 🌎 Beta

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Track every invoice from charged to paid, with a clear record of how payments map to invoices and credit card fees accounted for at every step.

Support Advantage

Claims Management Page πŸŒŽ 

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Submit, track, and manage Lost and Damaged in Transit claims directly from the ShipBob dashboard, with upfront eligibility checks that tell you exactly where you stand before you file. ShipBob can also detect and file eligible approvde claims for you on your behalf for a fee. Learn more.  

Scale Advantage

WRO SKU Limit Increase 🌎 

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The SKU cap on WRO creation in the dashboard has been raised to 3,000. High-SKU merchants can now inbound their full catalog in a single WRO without needing to request a manual limit increase. 

Global Network Advantage

Improved Inventory Transfer Experience πŸ‡ΊπŸ‡Έ Beta 

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Merchants can create internal transfer orders directly in the dashboard and track them against SLA, eliminating previous manual workarounds.

Full-Stack Technology Advantage

Integrations Enhancements πŸŒŽ 

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Walmart OAuth Integration

ShipBob’s Walmart Marketplace integration now uses 0Auth 2.0, the industry-standard authorization flow, making the connection more secure and reliable, and ShipBob is now a certified Solution Provider on the Walmart App Store. Learn more 

NetSuite Native Integration Beta

ShipBob’s new native NetSuite integration removes the middleware layer and speeds up syncing, connecting orders, inventory, products, and tracking directly between NetSuite and ShipBob in near real-time. GA coming August 2026.

 Developer Portal Enhancements 🌎 

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Receiving Webhooks for WRO and Box Events

Seven new webhook events give developers granular, real-time visibility across the full inbound cycle, from WRO updates to box-level events, with structured payloads and distribution details embedded directly into WRO payloads. Learn more

WRO Creation via SKU

Developers can now create Warehouse Receiving Orders using SKUs directly, no inventory ID lookup required. One less API call, cleaner integration code, and faster time to go-live for merchants building custom inbound workflows. Learn more

New Public Tracking API and Webhook

Two new public endpoints and a webhook give merchants and developers on-demand access to complete, structured tracking data for any shipment. Pull tracking programmatically or subscribe to updates as they happen. Learn more

Updated WRO API Endpoint

Starting late August 2026, merchants will be able to edit WROs directly through ShipBob’s public API, with full parity to what’s available in the dashboard. No more cancelling and recreating or switching to the dashboard to update fulfillment center, arrival date, box configuration, or tracking numbers.

New Bundle Performance Report 🌎 

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Bundle Performance Report

A dedicated view of bundle performance across your full catalog, with consolidated sales data that surfaces top sellers and underperformers in one place. No more piecing together data manually to decide what to promote, scale, or retire. Learn more.

Allergen Compliance Declaration in Product Catalog πŸŒŽ 

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Food and supplement brands can now declare allergen information directly in ShipBob, ensuring products are stored and handled to meet regulatory requirements across every market they’re sold in. Learn more

Shopify B2B Order Freight Tag πŸŒŽ 

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Tag your Shopify B2B order once with your carrier and payment terms and ShipBob handles the rest. No manual routing or follow-up required. Learn more.  

Inventory Sync Threshold at SKU Level 🌎 Beta

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Set unique inventory buffers per SKU so fast-movers are protected from overselling and slow movers aren’t holding back sellable stock. Manage individual SKUs or bulk-update thousands at once from a dedicated sync settings page.  

Ready to put these to work?

Talk to our team about which features are right for your operation.