FULFILL FASTER, SCALE SMARTER
ShipBob’s Fall ’26 Release
Our newest innovations built to prepare brands for a solid peak and help them start the next year off on the strongest foot yet.

That’s the headline for us. AI isn’t a nice-to-have that sits on the side of the business. It’s part of how we keep headcount flat while order volume keeps climbing.”

David Randall
CEO of Spacegoods
SHIPBOB AI
Get answers. Get things done.

ShipBob MCP
ShipBob’s MCP connects any AI tool directly to your fulfillment data with 70+ read and write tools, so you can use AI to both answer questions and do the work.
SafeStyle, an Australian eyewear brand, connected Claude to both NetSuite and ShipBob. Most of its logistics admin now runs through it. With ShipBob’s MCP the team can:
- Save about 15 hours every week on logistics admin
- Create warehouse receiving orders (WROs) and new products at the same time
- Fix invalid addresses through Claude so pending orders ship out faster
2,200+ active users have already put ShipBob’s MCP to work, you’re next.
See how ShipBob’s MCP can save you time
Bobby
Bobby is ShipBob’s MCP built right into your dashboard, now available to every ShipBob merchant. If you spend your day in the ShipBob dashboard, Bobby is your go-to for faster workflows and less busywork. Think of Bobby as your new employee.
Ask about inventory, orders, and fulfillment performance, or have Bobby build a receiving order or update your product catalog. Every action asks for your confirmation first. Need a person? Bobby can bring in a live support agent, and more Bobby-specific functionality is coming in 2027.
What’s new with GA:
- Upload Excel files and documents so Bobby can read and act on the information
- Sharper reasoning for complex questions and multi-step tasks
- Built-in reports to pull data from, including inventory velocity and fulfillment SLA, with more coming soon
- Owner controls to switch Bobby off for your whole organization, or choose who can take action. Everyone can read by default.
SHIPBOB ROBOTICS
Built to withstand your busiest days without breaking stride

ShipBob Robotics
Autonomous mobile robots are now live in the ShipBob fulfillment network, starting at our Aurora, Illinois fulfillment center! Picking gets faster, throughput climbs, and accuracy holds steady, whether it’s Black Friday / Cyber Monday, a new product drop, or a random viral moment.
See Robotics In actionSHOPPER EXPERIENCE
Turn order tracking into another revenue stream

BETA
Premium Branded Tracking
Your tracking page is one of the most viewed pages in your post-purchase experience. Make it work as hard as your homepage, especially ahead of the holiday rush.
With our new Premium branded tracking page, you’ll control the full experience: your colors, fonts, promotional banners, product recommendations, and social links, turning a routine check into another chance to sell and engage. Beta launching November 1st.
Turn Tracking into revenueRETURNS
More of every return recovered, not written off

CONTROLLED RELEASE
New Returns Solution
Get more value back from every return, faster, more consistently, and according to your guidelines. Our new returns experience will move every return through a single in-app path, built around your SOPs. You get more grading and value-added service options, more items marked resellable, and guided prep options that get products resale-ready faster. Every decision is logged in a full audit trail, and the workflow expands to every site in our network starting early next year.
start simplifying Returns
AI Vision Grading Cameras
Ensuring every return gets graded the same way, every time. Starting early next year, AI vision cameras will check the validity of each return and automatically recommend a grade based on the condition they observe, trained against your own standards.
See How AI Vision Grading Works
QR Code ShipBob Return Labels
Give your customers an easier way to send items back. Starting in time for returns peak, they’ll be able to scan a QR code and ship their return, no printer required.
Demo the QR Code Experience
New Returns Summary Report
Spot patterns and plan ahead with full visibility into every return, from receipt to resolution. Track by order or return date, see what’s restocked, donated, or disposed, which products drive it, and export it all down to the individual SKU. 13 months of history included.

New Returns Webhooks
Easily track reverse logistics even when you process returns at one facility and restock at another.
Our Customers
Hear from operators like you

Apparel
Once we implemented ShipBob WMS, we were able to focus on marketing, product development, and photo shoots, all of which are things we couldn’t do before. We’ve grown in ways that were previously impossible.

Beth Welch,
Co-Owner of Forest Ink & Groovy Things

Home Goods
We looked at two or three fulfillment partners before choosing ShipBob. We wanted big storage, multiple carrier options so we could get the best rates, and a partner that could grow with us internationally, not just in Australia. ShipBob checked every box.

Sylvain Mitault,
Founder & CEO of Tweetycam

Health & Wellness
We weren’t just looking for the lowest cost-provider, but a partner that could also give our customers a good, high quality experience. That’s what’s going help a business scale in the long run, and that’s what ShipBob provides us.
Neil Blewitt,
SVP of Operations at Bloom

FOOD & BEVERAGE
When peak season came around, most of the EZ Bombs team was out of the office. Because we outsourced fulfillment to ShipBob, our team was able to spend the holidays traveling and with family.
Brandon Castaneda,
Co-Founder & CEO of EZ Bombs

Beauty
This past fall, we launched 6 of our SKUs across 1,500 stores. That’s five times as many retail locations to stock, and a lot more orders to fulfill — all in time for Black Friday – and ShipBob didn’t bat an eye.

Hayden Pembridge,
VP of Operations at Nood

Pets
ShipBob allows us to handle omnichannel orders and international expansion without rebuilding our architecture every time we add a channel or market. We route everything through them, and we’ve built automation so a new order type or marketplace doesn’t create new manual work.

Timothy Roberts,
CEO of Platformz & COO/CTO of FUR4
Fulfill Faster. Scale Smarter.
Read Through Our Full Fall ’26 Release Notes
In addition to the above highlights, we’re releasing dozens of new features and updates to help you prepare for a strong and successful peak season.
Categories
Omnichannel Advantage
Financial Advantage
Support Advantage
Global Network Advantage
Full-Stack Technology Advantage
Ready to put these to work?
Talk to our team about which features are right for your operation.


