Partners / TalentPop

Outsource your customer service for as little
as $6 an hour.

TalentPop helps fast growing e-commerce businesses manage their customer service by connecting brands with dependable, trustworthy talent for as low as $6 an hour.

As a Los Angeles based customer service management agency, our goal is to turn your customer service from a cost center to a profit generator.

Learn More

ShipBob + TalentPop

Expertly Trained Virtual Assistants

We Do The Heavy Lifting

TalentPop takes on all of the heavy lifting when it comes to recruiting, training, and onboarding your virtual customer service team. On top of that, we also build out a full Standard Operating Procedure that your team can utilize when handling incoming enquiries.

Affordable

TalentPop offers support for as little as $6/Hour, which is less than one third of the cost of hiring an in-house customer service representative.

Scale Up & Down

There’s no long term contracts when working with TalentPop so you have the freedom to remain flexible if you need to scale up during seasonal peaks and product launches or scale down when things get quieter.

shipping

2-3 Weeks To Go Live

We get you up and running FAST in just 2-3 weeks. This time-frame includes a customized recruitment process, training, and on-boarding your agent.

Only The Best Talent

TalentPop Goes through a 5 phase recruitment process to bring on the perfect agent. This consists of a written test, oral test, customer service test and 2 live video interviews. From there we send you over the top candidates, and allow you to make the final selection of your agent!

Compatible

TalentPop integrates directly into your existing customer service management platform. Wheather you’re on Gorgias, Zendesk, Re:Amaze or anything else, we’ve got your back!

Customer Stories

What TalentPop customers have to say

From communication to onboarding to getting the work done, this whole experience has been fantastic. I highly recommend Talentpop to anyone looking to outsource tedious admin e-commerce tasks.

Andrew Stephens

E-commerce Manager at Affinity Medwear

Talentpop is the best solution for e-commerce businesses that can use additional manpower, but don’t want to take on all of the additional expenses that come on with full-time employees.

Saman Izadiyar

Founder at Bloomy Wellness

We have used Talentpop to both integrate Gorgias into our business systems and to source and train suitable CSR candidates for our business, Wildash London. They have provided exemplary service & support every step of the way, matching us with candidates who would be most suited to the business, training reps and providing ongoing support. I would 100% recommend these guys if you are looking to take a lot of the headache out of finding good, reliable CSR staff.

Nisa B.

CEO at Wildash London

ShipBob Partners

ShipBob + TalentPop

Speak to an Expert!

Enter your details below and we’ll be in touch to learn more about your business.