Partners / Rush

Automated, State-Of-The-Art Shipment Tracking For Shopify eCommerce Businesses

The all-in-one post-purchase solution that turns one-time buyers into enthusiastic, life-long paying customers.

No more negative 1-star reviews that destroy your reputation. No more endless email chains asking about the status of your customer’s order.

All shipments are automatically tracked in real-time – in any language, any carrier, and on YOUR website domain.

Speak to a Fulfillment Expert

ShipBob + Rush

Ship, Track, Notify & Upsell

Super-Simple Tracking

Every purchase comes with all the real-time details your customers are worried about:

– Working tracking number
– Contact information for delivery carrier
– Current shipping status (in transit, arrived at the destination, etc.)
– Estimated time of delivery
– Shipping FAQ

Your buyers will be able to track all current and previous shipments with the clink of a single button.

Fully Brand-able Tracking Page

Imagine buying a product from your favorite store, only to be re-directed towards a generic tracking page that doesn’t answer you post pressing questions.

Rush creates a page on your website, NOT a sub-domain of another website, with real-time tracking of all shipments.

You can enhance your tracking page with a logo, design and copy that is consistent with your own brand.

Actually, you can build whatever you want, seriously. You get access to the page code.

Proactive Emails and SMS Notifications

75% of shoppers state that clear communication is key to a good delivery experience with 38% expecting to be notified immediately in the event of an issue.

Why wait until your customers are angry to update them on the status of their order?

Give your customers full transparency with smart-triggered email and SMS notifications. Whenever the status of an order is changed, a notification is immediately sent to your customer’s mobile phone or email address.

Boost Your Customer Retention

Rush increase your sales on autopilot, by cross-selling your products on your tracking page and proactive shipping notifications with ~70% open rates.

And in doing so, the following will happen:

– Fewer customers lost to mis-handling the shipping process
– Reduced customer complaints
– A more positive perception of brand reputation and professionalism
– Higher average order value
– Better customer satisfaction

Real-Time Analysis

You want to know the return on investment generated by your post-purchase marketing efforts at a quick glance.

Rush provides you with comprehensive reports on every single metric that matters once the sale is done, including:

– Delivery performance (time taken to arrive, issues that came up, etc.)
– Email marketing statistics (open rate, click rate, revenue generated, etc.)
– Upsell/downsell performance (click rate, revenue generated, etc.)

The Most Versatile Software

Rush is equipped to handle every seemingly insignificant detail involved with delivering your products to your customers on time.

– Speak your customer’s native language
– Desktop and mobile functionality
– Estimated Time of Arrival
– 600+ international carriers supported
– Notifications for delivery cancellations and delays
– Full integration with your favorite eCommerce apps

Customer Stories

What Rush customers
are saying…

The app is amazing – it’s user friendly and very quick to install. The customer service is fantastic, quick in reply and really helpful! I would definitely recommend the app to everyone!

Jane L.
Founder at Jane Lushka Brands

After using it for a month, it really simplifies order tracking and the EDM flows they implement for customers to track their orders helped us to reduce our email count. The team is very responsive!

Elvin C.
Head of Supply Chain & Operations at RPG Ventures

We’ve used dozens of systems, including Aftership and Tracktor. We are focused on customer experience and retention. We can safely tell you that Rush is on a different level altogether.

Alex M.
Operations Manager at Primal Harvest

ShipBob Partners

ShipBob + Rush

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