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A Practical Guide to Customer Service Levels

Learn about the 5 levels of ecommerce customer service, as well as how to measure and improve your customer service quality.

By Published on May 1, 2023

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Import Taxes in Australia: Complete Guide to Customs Duties & Charges

Ready to expand your business? Learn how Australian import taxes work, the costs, and the different types of refund and concession schemes.

By Published on April 28, 2023

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Upstream and Downstream Supply Chain Explained: Don’t Get Caught Without a Paddle

Learn more about upstream and downstream supply chain, how to better manage your supply chain, and how ShipBob can help.

By Published on April 26, 2023

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How Earthley More Than 2X’d Warehouse Productivity Using ShipBob’s WMS [Case Study]

Learn how wellness brand Earthley improved efficiency, reduced lead times, and achieved faster fulfillment using ShipBob’s WMS.

By Published on April 24, 2023

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How to Scale Health and Beauty Products: Online Stores with Intelligent Fulfillment

Learn how health, beauty, and wellness DTC brands are competing with top online retailers, and how partnering with 3PL has helped them scale.

By Published on April 19, 2023

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Coffee Shipping 101: Costs, Challenges, & How-to Ship

Starting a coffee business but not sure how you should ship orders? We’ll cover everything you need to know in this comprehensive guide.

By Published on April 17, 2023

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Demand Volatility: How To Be Prepared For Demand Fluctuations

Learn what causes demand volatility, how to measure it, and what you can do to better prepare for fluctuating customer demand.

By Published on April 14, 2023

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Warehouse Productivity Guide for 2025

Ready to create efficiencies in your warehouse? In this guide, we’ll outline how to measure productivity and ways to improve performance.

By Published on April 12, 2023

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Warehouse Efficiency: 8 Steps to Measure and Improve

Learn how to measure and improve warehouse efficiency for your ecommerce business by following these 8 simple steps.

By Published on April 7, 2023

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How to Start an Ecommerce Business in the UK: 2025 Update (+ Examples)

Ready to start an ecommerce brand in the UK? Check out this guide to learn everything you need to know to jumpstart your business.

By Published on April 5, 2023

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