Shipping and logistics may not be as fun as product development or creating marketing campaigns, but it might be the most important part of growing an online store. After all, offering fast and affordable shipping, and creating a memorable “unboxing” experience is some of the few touchpoints you have with the customer in ecommerce.
Add to this the fact that most online shoppers now expect affordable 2-day shipping in the age of Amazon, and it’s no surprise that high shipping costs are one of the biggest causes of cart abandonment. The equation is simple: faster, affordable shipping results in happier customers who are more likely to convert and more likely to spend. This is where a 3PL can help.
ShipBob is a 3PL with a system called distributed inventory that’s designed to drive down shipping costs by giving you access to multiple fulfillment centers. We have a fulfillment center in Moreno Valley, CA, along with others strategically located around the country and in Canada.
You can check your historical order data and store your inventory closer to your customers for lower shipping rates and faster deliveries. And that’s not all: keep reading and see what else we can do for your business.
“It’s paramount for people to feel confident that they will receive their products in the shortest amount of time possible. We’d hate to see our customers go somewhere else because we don’t offer 2-day shipping, so during our third holiday season with ShipBob, we used their 2-Day Express program.”
Francesca Cavallo, Co-Author of Rebel Girls and Co-Founder of Timbuktu Labs
Ecommerce order fulfillment in Moreno Valley, CA
With ShipBob, you can experience all the advantages of having a fulfillment center closer to home while also distributing your inventory for optimized shipping. Here’s how it works:
- We walk you through the onboarding process
- You sync your store and ship your products to ShipBob fulfillment centers (you can choose how many/which centers to store your inventory).
- When an order is placed on your website, ShipBob is notified and the order is forwarded to our fulfillment center, where our professionals pick, pack, and ship the order.
- You and the customer get tracking info for the order.
Full transparency into orders
We take care of everything from the moment an order is placed at your website to when it arrives at the customer’s door, but we also provide full visibility into the retail fulfillment process. You can view outstanding orders and track them throughout the fulfillment process from your ShipBob dashboard.
Inventory tracking and control
With ShipBob, inventory management is a breeze. We keep your inventory safe and secure, and you can view inventory counts in real-time at every fulfillment center that you’re storing product. ShipBob also lets you set automatic reorder points, so you’ll receive a notification whenever inventory runs low.
ShipBob has partnered with many of the top solutions in various areas of ecommerce: shipping (ShipStation, Freightos), ecommerce (Amazon, Shopify, BigCommerce), crowdfunding (Kickstarter, Indiegogo), packaging (noissue), and more. Syncing ShipBob with your current tech stack also requires no coding at all. But if you’re looking for a custom solution, we also offer Developer API.
State-of-the-art ecommerce fulfillment services in Moreno Valley
ShipBob is a different kind of 3PL: we’re built specifically for ecommerce, with cutting-edge, proprietary technology that can optimize your shipping by automatically searching for the fastest, cheapest route (not to mention the cost-savings from distributed inventory). Here’s what we can do for your business.
Reduce shipping costs
Offering fast and low shipping costs as a decent margin is a huge challenge, especially if you don’t have the distribution infrastructure in place. ShipBb allows you to adopt an entire physical and technological infrastructure that can extend your reach across the country and allow you to significantly cut shipping costs.
Supplement company TB12 partnered with ShipBob and were able to reduce shipping costs by 25% compared to their previous 3PL, all while growing 75% in just a year and a half.
Extend your 2-Day shipping reach
As we’ve said, 2-day shipping is all but an expectation from ecommerce customers these days, but offering customers all over the country 2-day shipping without breaking the bank requires infrastructure that most ecommerce businesses don’t have. This is where we can help: the cost-savings from distributed inventory allows you to offer 2-say shipping no matter where your customers live.
For example, CBD company Nature’s Ultra was able to offer 100% of their customers 2-Day shipping after partnering with ShipBob and using shipping from 3 fulfillment centers.
Faster order fulfillment
Shipping costs aren’t the only part of order fulfillment that can drag your business down: the stress and time investment of managing fulfillment entirely in-house is a major bottleneck for many businesses. Partner with ShipBob and your business can ship any number of orders with minimal input from you.
Sunglasses brand Rainbow OPTX partnered with ShipBob and saved 120 hours each week on fulfillment, while at the same time growing 115% and increasing average order value (AOV) by 24%.
Is your business ready to outsource order fulfillment?
Fulfillment is a complex endeavor and most ecommerce merchants struggle with one part or another, whether it’s warehousing, order management, or keeping shipping costs in check. The biggest advantage of partnering with a 3PL is the ability to enhance your shipping capacity and boost your bottom line. If you recognize any of the following scenarios, then it may be time to outsource:
- You want updated inventory and order management systems.
- You spend too much time on tedious administrative tasks involved with fulfillment.
- Your order volume is increasing and your team can’t keep up.
- You want to ship from a Moreno Valley, CA fulfillment center, but you also want to distribute your inventory across the US for better shipping rates.
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