Home Furnishings Fulfillment Services

Whether you sell furniture items like dining tables or bed frames, or home decor like mirrors, wall art, and rugs, one of the biggest challenges for home furnishing brands is having access to a robust fulfillment infrastructure.

ShipBob is a best-in-class 3PL that offers home furnishings fulfillment solutions. From an international fulfillment network to advanced technology and premium support, ShipBob helps home furnishing brands be more successful online.

 

“With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.”

Tracey Wallace, Founder of Doris Sleep

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What is home furnishings fulfillment?

Home furnishings fulfillment involves the inbound and outbound logistics tasks of storing, fulfilling, and shipping items related to furniture, home decor, home improvement, and more. Order fulfillment for home furnishing need extra care and attention as these items are often heavier and more fragile.

How ShipBob helps you grow your home furnishings store

ShipBob premium fulfillment services to help your home furnishings brand grow. From an international distribution network to premium software that provides transparency into our fulfillment operations and advanced data and analytics, we provide everything you need to establish an ecommerce fulfillment strategy that saves you time, money, and meets customer expectations.

Furniture fulfillment solutions

Furniture fulfillment involves the storing, picking and packing, and shipping of large furniture items from, dining sets to sofas. ShipBob offers the ability to ship items at an affordable cost and has partnerships with leading freight shipping providers to help you transport and ship furniture safely.

Home decor fulfillment solutions

Home decor fulfillment involves storing, fulfilling, and shipping of a wide range of home decor items, including throw pillows, wall art, rugs, accent pieces, mirrors, and more.

Shipping fragile items

Although ShipBob has processes in place to reduce risk in shipping fragile items, some issues can arise while orders are in transit that are outside of our control. When shipping damages occur, we file claims on behalf of the merchant at no additional cost. We also help you choose the fulfillment center(s) in which to store your inventory that are closest to your end consumers to help reduce the distance traveled and time in transit.

ShipBob’s order fulfillment process

ShipBob takes care of the entire retail fulfillment process for you. Here is an overview of how ShipBob’s home furnishings fulfillment process works.

1. Receiving

During this stage, a supplier, manufacturer, or ecommerce brand ships the required products to our warehouse, where our team will receive the shipment(s). The term ‘receiving’ refers to the acceptance of incoming inventory to be stored before it’s sold. During this step, a ShipBob fulfillment expert will make sure that all the items that were sent have arrived and are in good condition. From there, we store the inventory safely until items are ready to be picked.

2. Picking

Once an order is placed on your store, the picking process begins. We locate the item(s) so the entire order can be packed in the next step. Our proprietary warehouse management system (WMS) automatically assigns similar orders with inventory in the same area of the warehouse to the same picker to reduce the number of steps required to pick orders for a more efficient workflow.

picking list is automatically generated, which includes the items ordered, quantity, and where each product is located in the fulfillment center. Each unit that’s picked is scanned from the inventory container so inventory counts are updated in real-time, providing up-to-date stock levels for merchants.

3. Packing

Once items are picked, the next step is to securely pack orders and add the shipping label. ShipBob offers standard packing materials: brown boxes, plain bubble mailers and poly bags, packing tape, and dunnage, and are included at no extra cost. We choose the best packing materials for each order to both protect your products and achieve the lowest practical dimensional weight. We also allow our clients to use custom packing materials to put their brand front and center.

4. Shipping

By outsourcing fulfillment to ShipBob, you can take advantage of our negotiated shipping rates with major shipping carriers. Our carrier partners pick up packages from our fulfillment centers daily, which are sorted by each shipping service. From there, shipping carriers take care of the shipping, most often by truck or air shipping.

Get started with ShipBob

If you want to grow your home furnishings brand sustainably, you need a 3PL you can trust. ShipBob offers everything you need to affordably outsource logistics and get back to what’s most important: improving customer loyalty, increasing profits, and offering exceptional products. Once you connect your store with ShipBob’s technology, you can ship inventory to one or more of our fulfillment center locations.

Once orders are placed on your online store, we’ll take care of picking, packing and shipping orders on your behalf. Read on to learn the benefits of partnering with ShipBob.

Distributed inventory

With ShipBob’s network of fulfillment centers, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and carrier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

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100% Coverage Across the Continental US

If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfillment center.

You can also distribute your inventory across ShipBob’s fulfillment centers across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfillment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or carrier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

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Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfillment centers you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfillment cost per order, storage cost per unit, and much more.

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End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

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How ShipBob improves your fulfillment and logistics

Save on fulfillment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfillment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfillment centers in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth